Sumithra B Email & Phone Number

Tele sales

Expertise in organizing sales promotion programs, developing new markets & contributing towards enhancing business volumes and growth. Resourceful at providing value added customer service, ensuring quality and service norms. Possess excellent communication, interpersonal, team building and organizational skills.Areas of ExpertiseBusiness Development / Marketing•Exploring potential business avenues and managing marketing and sales operations for achieving increased business growth and initiating market development efforts.•Analyzing latest marketing trends and tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies; Sales Promotion•Planning and implementing new promotional activities like exhibitions, road shows, camps, etc. as a part of market development and brand building effort.•Organizing agent’s contests, schemes, trade offers and schemes, giving product demonstrations for inviting greater customer response.Client Servicing•Identifying prospective clients, generating business from the existing clientele, thereby achieving business targets.•Building and maintaining healthy business relations with major clients, ensuring maximum customer satisfaction by achieving delivery & quality norms.People Management•Recruiting, training & monitoring the performance of team members to ensure efficiency in business operations and meeting targets. Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations

Managing the On field sales and Tele sales team of SBI LIFE, TATA AIG, ICICI PRU, BIRLA SUNLIFE, BHARATHI AXA, STAR HEALTH, RELIANCE LIFE INSURANCE Ltd and HDFC LIFE INSURANCE •Leading a team of 30 Tele-callers, Team Leaders and Sales Executives providing training to them on products, rules and procedures for new business, client servicing like renewals, assignments and other requirements, etc.•Maintaining records like Team performance, productivity, performance analysis and mapping with targets, Company recruitment, competition results and their awards, etc.•Driving team to do cross sales of other financial products along with our main financial products and Monthly meeting with Head of Sales, updating sales achievements and taking new targets. Developing new sales strategies to help productivity.ACHIVEMENTS:•Have got promoted from base level to Manager Level in 6.06 years of tenure.•Awarded as a Top Manager in 2013 ( Karnataka ) location with an award and travel package to THAILAND •Have been able to achieve best issuance percentage month on month in All India Locations