As an IT Project Manager at DMart, I lead strategic technology initiatives that enhance operational excellence and drive innovation. My responsibilities include:Strategic Leadership: Directing high-impact IT projects from conception through completion, ensuring alignment with DMart’s strategic objectives and delivering measurable business value.Cross-functional collaboration: Partnering with diverse teams across the organization to integrate cutting-edge technologies that streamline processes and improve customer experience.Technology Implementation: Spearheading the deployment of advanced IT solutions that bolster DMart’s competitive edge in the retail sector.Operational Efficiency: Identifying and executing process optimization strategies to enhance efficiency and drive continuous improvement.Risk and Change Management: Proactively managing project risks and change initiatives to ensure successful project outcomes and seamless transitions.Stakeholder Engagement: Cultivating relationships with key stakeholders, facilitating transparent communication, and ensuring project goals align with broader organizational priorities.At DMart, I am dedicated to leveraging technology to fuel growth and innovation, enabling us to deliver unparalleled value to our customers and sustain our market leadership.

Led the development and delivery of SaaS-based AI and AR solutions, including an AI-driven health program for MOE Singapore across 50 schools and advanced healthcare solutions for MOH Singapore.Conducted daily scrums with cross-functional teams and AI research meetings to enhance product features based on customer requirements.Created and maintained the product roadmap, aligning development with client needs and market trends.Collaborated with stakeholders to define project scope, manage timelines, and ensure seamless delivery through Agile methodologies.Improved delivery efficiency by 97%, optimizing resources and budgets while managing risks effectively.Engaged with clients and senior stakeholders to provide updates and incorporate feedback into product iterations.

Successfully implemented LXP platform for clients, tailoring solutions to specific needs.• Orchestrated seamless integration, optimizing user experience and learning outcomes.• Achieved client satisfaction through effective project management and customization.

Project Manager – Digital Transformation for BFSI and Enterprise ClientsBajaj Allianz, Bharti AXA Life Insurance, ICICI Bank, UltraTech Cement, Asian PaintsManaged end-to-end project and software development life cycles (SDLC), ensuring successful delivery of digital transformation initiatives for BFSI and enterprise clients.Excelled in stakeholder management, providing regular updates to senior leadership through SteerCo meetings, weekly cadences, and daily connects, ensuring project alignment with business objectives.Led cross-functional teams across geographies, fostering collaboration and delivering projects within defined scope, timeline, and budget while mitigating risks and managing dependencies.Demonstrated strong resource management skills, optimizing team performance and balancing workload distribution to meet project objectives effectively.Conceptualized and managed project requirements by creating and maintaining Business Requirement Documents (BRD) and System Requirement Documents (SRD), ensuring clarity and alignment with client goals.Controlled project scope to eliminate delays and avoid cost overruns, implementing robust change request (CR) management processes.Coordinated extensively with teams using tools like JIRA for issue tracking, sprint planning, and Agile project management, ensuring transparency and efficiency in execution.Acted as a people-oriented leader, driving motivation, mentoring team members, and cultivating a culture of accountability and innovation.Delivered clear, actionable project updates and ensured alignment with strategic objectives by engaging with senior stakeholders and steering committees.