Sumit Gaur

Sumit Gaur Email and Phone Number

Head of Customer Service India at Nothing | IIM-K @ Nothing
Sumit Gaur's Location
Gurugram, Haryana, India, India
Sumit Gaur's Contact Details

Sumit Gaur work email

Sumit Gaur personal email

About Sumit Gaur

As a seasoned senior management professional, I have amassed 20+ years of experience in managing complex account and project activities for various organizations on a global scale. With a customer-first approach and keen business acumen, I have driven organizational efficiency and achieved significant cost reductions and profit enhancements through process re-engineering, re-structuring, and leadership.My expertise extends to the management of a diverse range of departments, professionals, and programs, as well as a strong understanding of after-sales support business. As a lead auditor for service excellence, I have also demonstrated a commitment to quality improvement and customer complaint management.Specializing in customer service operations, supply chain management, vendor management, and strategic thinking, I have consistently translated business vision and strategy into operational tactics while managing operations involving resource mobilization and execution within timelines. I have also initiated business transformation initiatives that improve enterprise support models, represented services on product or solution portfolio core teams, and developed service quality improvement and enhancement plans that improve efficiency and cost savings.My skills in managing people and business relationships, organizational design and planning, problem-solving, and team-building have enabled me to succeed in a variety of challenging environments. I am adept at ensuring continued communication and contractual visibility for all parties, while also evaluating quality, cost, and delivery performance to meet program SLAs and ASP network planning.

Sumit Gaur's Current Company Details
Nothing

Nothing

View
Head of Customer Service India at Nothing | IIM-K
Sumit Gaur Work Experience Details
  • Nothing
    Head Of Customer Service
    Nothing Apr 2022 - Present
    Gurugram, Haryana, India
  • Rv Solutions Pvt. Ltd.
    Head (Avp) Customer Service
    Rv Solutions Pvt. Ltd. Nov 2020 - Apr 2022
    Noida, Uttar Pradesh, India
  • Hcl Services Ltd
    Dgm - Customer Service
    Hcl Services Ltd Jan 2018 - Nov 2020
    Noida, Uttar Pradesh, India
  • Mts - Sistema Shyam Teleservices Ltd
    Assistant Director - Supply Chain And Customer Service
    Mts - Sistema Shyam Teleservices Ltd Oct 2010 - Dec 2017
    Gurgaon, India
  • Karbonn Mobiles
    Head Of Customer Service
    Karbonn Mobiles Jan 2010 - Oct 2010
    New Delhi Area, India
  • Reliance Communications
    Manager - Customer Service Delivery
    Reliance Communications Nov 2008 - Jan 2010
    Mumbai Area, India
  • Lg Electronics
    Branch Service Manager
    Lg Electronics Mar 2007 - Nov 2008
    Noida, Uttar Pradesh, India
  • Onida
    Circle Head - Customer Service
    Onida Jan 2004 - Mar 2007
    Ghaziabad, Uttar Pradesh, India

Sumit Gaur Skills

Customer Service Leadership Customer Service Operations Team Management Key Account Management Telecommunications Service Delivery Vendor Management Customer Satisfaction Service Management Mobile Devices Management Strategy Project Planning Crm Mis Change Management Distributed Team Management Business Strategy Vas Channel Partners Team Building Analysis Sales Operations Product Management Gsm Business Development Competitive Analysis Business Planning Cross Functional Team Leadership Pre Sales Strategic Planning Forecasting Customer Experience Sla Product Development Procurement Sales Service Operations Call Centers Cdma Customer Lifecycle Management Customer Retention Outsourcing Managed Services Team Leadership Wireless Product Marketing Operations Management Customer Relationship Management

Sumit Gaur Education Details

Frequently Asked Questions about Sumit Gaur

What company does Sumit Gaur work for?

Sumit Gaur works for Nothing

What is Sumit Gaur's role at the current company?

Sumit Gaur's current role is Head of Customer Service India at Nothing | IIM-K.

What is Sumit Gaur's email address?

Sumit Gaur's email address is su****@****ndia.in

What schools did Sumit Gaur attend?

Sumit Gaur attended Indian Institute Of Management, Kozhikode, Dr. B. R. Ambedkar University, Agra.

What are some of Sumit Gaur's interests?

Sumit Gaur has interest in Telecom, Technology, Auronotics, Weapons, Electronics Gadgets.

What skills is Sumit Gaur known for?

Sumit Gaur has skills like Customer Service, Leadership, Customer Service Operations, Team Management, Key Account Management, Telecommunications, Service Delivery, Vendor Management, Customer Satisfaction, Service Management, Mobile Devices, Management.

Not the Sumit Gaur you were looking for?

  • Sumit Gaur

    Brand & Creative Head - Pw (Sos)| Ex Content & Growth Head - Vama | Ex Content Head You Tube- Josh Talks | Ex - Scoop Whoop
    Gurgaon
  • Sumit Gaur

    Principal Engineer - Vicepresident At Natwest Group (Formerly Known As Rbs)
    Bengaluru
    3
    gmail.com, rbs.com, stevenalan.com

    1 (877) 9XXXXXXX

  • Sumit Gaur

    Digital Marketer | Youtube Seo | Google Ads | Paid Campaigns | Marketing Communication | Vendor Management | Brand Marketing
    Noida
    2
    svam.com, svam.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.