▪ Sig Sigma Green Belt Certified and CSM® (Scrum Alliance Certified)▪ Managing ERP projects/programs in ERP as Program Manager▪ Experience on software life cycle implementations, upgrades, roll-outs and run & support ▪ Sensitive to the dynamics of cross-cultural workspaces with international exposure of travelling to various location such as US, Canada, Germany and more ▪ Managed offshore/onsite model, transition and transformation projects, technology replacement projects, multiple ERP implementation and IT process improvement initiatives ▪ Interacted with the client’s Business and IT teams to gather, define, clarify and refine requirements; guided the architecture and design of applications ▪ International travel and client handling experience as a delivery manager and solution architect ▪ Drove Business and Service Development, managed in-house ERP projects, enhancements and process improvement initiatives on SAP platform ▪ Formulated project plan, estimating cost, project timeline, execution, budgeting, payment schedules, resource allocation & recruitments; in-depth knowledge on Oracle Architecture and delivery methodologies

▪ As onsite lead & Co-ordinator, managed end-to-end project execution (resource interview, budgeting, designing and execution until go live)
Conducted the Fit/Gap Analysis and thus scoping of the critical business requirement and the FRCIEW developments ▪ Extensive Business Travels (Workshop, Testing and during Go Live and hyper-care) ▪ Spearheaded Israel – ISMS Integration Project, where DSD sales performed by ISMS (non- SAP system) is interfaced to SAP. ▪ Organised & planned the testing, test script validation, IT, UAT sign-offs, cutover planning 
and activities, go live preparations and post go live support and transition to regular run 
and support ▪ Administered First Level Support TL Activities, performed regular meetings & discussion with 
stakeholders ▪ Ensured KPIs and SLAs, organized & attended meetings with Project Managers and affiliate 
Managers regarding regular targets ▪ Resource onboard and exit formalities