Sumit Negi Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Barcelona, Catalonia, Spain

Driving Positive Change for a Better Tomorrow

Barcelona, Catalonia, Spain

Championing EADA's Unique Educational Landscape

Barcelona, Catalonia, Spain

Exploring International Management with a Sustainability and Business Impact Focus

Chennai, Tamil Nadu, India

Championing Transformative Customer Experiences and Pioneering Business Growth- All India Winner - New Honda Circle (NHC) – for a special project, “Damper diagnosing tool to reduce time and increase productivity and customer satisfaction”- 130k units in operation territory handled for 40+ Business KPIs across 34 partners in 15 geographies - 10% improvement in service absorption rate for all 34 retail channel partners- 11% surge in customer satisfaction index for all 34 retail channel partners- 120% target customer usage of the Honda Connect App within a mere 8 months- 10% improvement in dealer profitability via product training, branding, and consumer awareness campaigns - Launched new revenue products including AMC based on vehicle and customer profile—to tide over during the pandemic and achieve 100% dealer profitability

Chennai, Tamil Nadu, India

Catalyzing Customer Support Excellence and Performance Enhancement through Innovative Solutions- 80k trucks in 6 months successfully converted on-field with improved fuel pumps, as project leader- Designed and launched innovative Customer Voice-based service manuals, the first of a kind in the organization - 100% compliance and adherence as International Automotive Task Force (IATF) Audit champion- 12 new product sign-offs executed for the global truck portfolio- Piloted the creation of the Digital Service and Parts Manual, the first of a kind in the organization- 4 million INR saved in 50,000+ trucks and buses by eliminating power steering oil leakage within 6 months of service- 60 Captain Haulage trucks converted from proto stage to series stage, ready for sale- Customized dashboard differentiating product issues & and driver behaviour with Data Mining on in- house telematics (i-Alert)- Prognostics champion Pan India, used Applied Customer Relationship Management (CRM)-driven insights- Project lead – secured the Grand Deming Certification in 2020 for Total Quality Business Management with a 2.54 service maturity index in coordination with the Japanese Union of Scientists and Engineers- 120+ trainees and frontline operators trained first-hand on Technical Systems and Process

Chennai, Tamil Nadu, India

Empowering Technical Excellence and Nurturing Workforce Growth• Delivered targeted technical training to a cohort of 60 global graduate engineer trainees, equipping them with essential skills and knowledge.• Led impactful and engaging training sessions for 40 dealership assistants and work managers, fostering their professional development.• Guided and facilitated comprehensive vehicle architecture training for 60 graduates, significantly enhancing their expertise in this domain.• Strengthened the electrical and electronic architecture skills of 15 field engineers through strategic training interventions, contributing to enhanced performance and operational proficiency.

Driving Customer-Centric Solutions and Operational Excellence- 1 million INR operational cost reduction on 500+ trucks annually via field design changes- 15 field engineers trained and certified first-hand in electrical and electronic architecture- 20% revenue improvement with first of a first-of-a-kind integrated cab repair facility- 12 dealer touchpoints managed directly for vehicle uptime, product, process improvement and customer satisfaction- 7 key customer accounts handled directly for developing customized product offerings and reducing the cost of ownership by 10%- Certified LEAD Champion for service analytics, contributing to a culture of continuous improvement- Certified green belt for market evaluation process- Champion for Electrical and Electronic Architecture – core team member for new high-powered trucksportfolio and new modular business program

Mumbai, Maharashtra, India

Driving Innovation and Efficiency Through Internship Endeavors• Implemented impactful solutions for significant manpower and fatigue reduction, streamlining operations.• Revamped the layout of the 4-speed gear assembly, prioritizing enhanced ergonomics and functionality.• Demonstrated unwavering commitment to innovation, efficiency, and process optimization.• Contributed extensively to innovation-driven advancements within the Transmission Product Unit.

Master Of Business Administration - Mba, International Business

Activities and Societies: Sustainability Consultancy Project. Artificial Intelligence for Stroke Detection - Final Project International.

B Leader Certification, B Impact Assessment

Activities and Societies: B Impact Assessment for a company B Impact Assessment and Strategic Action Plan. This course supports.

International Immersion Programme, International Business, Leadership And Innovation

How a Nation thrives with one generation. Disruption at the core of doing business. How Digital Transformation is leading the society

Bachelor Of Technology - Btech, Mechanical Engineering

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