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Sumitra Das is listed as Customer Service Executive | Customer Retention | Sales at Jio, a with 30438 employees, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Sumitra Das.
Sumitra Das previously worked as Customer Service Associate at Jio and Customer Service Representative at Tech Mahindra. Sumitra Das holds Bachelor Of Arts - Ba, General Studies from Vidyasagar University.
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Since joining the Jio team, my focus has been on elevating the customer experience, leveraging my Bachelor of Arts from Vidyasagar University and robust skills in customer retention and sales. Our success in surpassing retention targets is a testament to our dedication to service quality and customer satisfaction.At Jio, we've cultivated a culture centered on effective communication and problem-solving, resulting in high customer satisfaction ratings. My background in customer service and sales has been instrumental in not just meeting but exceeding the expectations set by our valued client.
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Kolkata, West Bengal, India
• Handled inbound calls to address customer inquiries and meet retention goals for Jio in Kolkata, West Bengal.• Utilized strong communication skills to resolve customer concerns and ensure satisfaction.• Achieved high customer satisfaction ratings and exceeded retention targets.• Developed proficiency in customer service and problem-solving skills.
Kolkata, West Bengal, India
• Resolved customer queries related to Adhaar card through inbound calls at Tech Mahindra in Kolkata, West Bengal, India.• Maintained FRT and ART to ensure quality resolution for customer satisfaction.
Kolkata, West Bengal, India
• Conducted outbound calls to customers to promote and sell credit cards from various banks like HDFC, ICICI, SBI, etc.• Utilized persuasive communication skills to convince customers of the benefits of credit card ownership.•Achieved monthly sales targets consistently, contributing to the company's revenue growth.• Developed strong negotiation and customer relationship management skills in a fast-paced sales environment.
Other employees you can reach at jio.com. View company contacts for 30438 employees →
Vikram Reddy
Colleague at JioHyderabad, Telangana, India
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Shivam Kansal
Colleague at JioGurgaon, Haryana, India
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Darshan Kate
Colleague at JioMumbai, Maharashtra, India
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Ajay Chourey
Colleague at JioBhopal, Madhya Pradesh, India
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Muhammed Ajmal
Colleague at JioSharjah, Sharjah Emirate, United Arab Emirates
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N A Khan
Colleague at JioDarbhanga, Bihar, India
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Biswa Ranjan Mohanty
Colleague at JioJaleswar, Odisha, India
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Vinay Prasad
Colleague at JioNorth Goa, Goa, India
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Bhavesh Girase
Colleague at JioNagpur, Maharashtra, India
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Sarafarz Husain
Colleague at JioDubai, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Sumitra Das works for Jio.
Sumitra Das is listed as Customer Service Executive | Customer Retention | Sales at Jio.
Sumitra Das is based in Kolkata, West Bengal, India while working with Jio.
Sumitra Das has worked for Jio, Tech Mahindra, and Spash Advisor Pvt Ltd.
Sumitra Das's colleagues at Jio include Vikram Reddy, Shivam Kansal, Darshan Kate, Ajay Chourey, and Muhammed Ajmal.
You can use AeroLeads to view verified contact signals for Sumitra Das at Jio, including work email, phone, and LinkedIn data when available.
Sumitra Das holds Bachelor Of Arts - Ba, General Studies from Vidyasagar University.
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