Since joining the Jio team, my focus has been on elevating the customer experience, leveraging my Bachelor of Arts from Vidyasagar University and robust skills in customer retention and sales. Our success in surpassing retention targets is a testament to our dedication to service quality and customer satisfaction.At Jio, we've cultivated a culture centered on effective communication and problem-solving, resulting in high customer satisfaction ratings. My background in customer service and sales has been instrumental in not just meeting but exceeding the expectations set by our valued client.