Sumit Rahate Email & Phone Number

Pune, Mh, In

Maharashtra

• Handling budgets, achieving the forecasted business and controlling expenditure. • Responsible for preparation, presentation and subsequent achievements of the hotel’s annual Operational Budget, Marketing & Sales Plan and Capital Budget.• MTD, YTD and YOY financial representation to Owners and Stakeholders.• Handling corporate communications, marketing campaigns and creation of brand awareness and promotions.• Responsible for exceeding guest satisfaction and upkeep of the property.• Meeting clients in the feeder markets for business expansion and maximization of revenue.• Setting sales and marketing strategies in conjunction with Sales Head and constant analysis of financial statistics and reports to achieve profit targets.• Responsible for vendor analysis, vendor negotiation, vendor finalisation and vendor assessment and review.• Analysing loop holes in the system, addressing the issues, troubleshooting and enhancing performance with cost effectiveness.• Working closely with government officials and ensuring the legal requirements related to F and B, Safety, Hygiene and Security is maintained. • Ensure full compliance to hotel operating controls, SOP’s, policies, procedures and standards.

Indore Area, India

• Maximizing room yield through innovative sales practices and yield management.• Strategy development to achieve departmental P&L and regular reporting of the same to management.• Handling complaints and oversee the service recovery procedures.• Implementation of SOP’s to achieve continual improvements and to meet audit standards.• Recruitment, training, retention and motivation of executives through effective leadership.• Working closely with all department HODs ensuring smooth operations.

Ahmedabad Area, India

• Responsible for P & L, CAPEX, OPEX and Purchases.• Handling budgets, achieving the forecasted business and controlling expenditure.• Responsible for upkeep and maintenance of the property.• Contracting third-party vendors and procurement of operating supplies and equipment.• Responsible for health and safety at premises and all statutory compliance.• Employee Recruitment, Employee Trainings, Team Development, Employee Welfare activities, Employee Motivation, Performance reviews and appraisals. • Initiating CSR activities, conducting town hall meetings, handling corporate communications. Resolving guest complaints.

Pune Area, India

• Established SOPs. Conducted departmental training and development program for employees. • Reporting to the General Manager and contribution in management meetings with regards to the sales, satisfaction reports, enhancement of customer delight and employee retention.• Planning and forecasting the sales and occupancy over the period and ensuring smooth front office operations in advance.

Southampton, United Kingdom

• Worked closely with Manufacturing and Quality Control to resolve open issues from recorded reviews, internal audits of the facility, and deviations. • Reviewed and assessed Deviations, including evaluation, tracking, follow-up, reporting and trending. Reviewed SOPs, batch records and test techniques. Provided assistance during product/ Service failures and complaints. • Interpretation, analysis and representation of findings related to loopholes in customer service and outstanding customer service.

Pune Area, India

Pre Opening Team

London, United Kingdom

Guest Complaint handling, Retaining and Acquiring new customersStaff motivation, Responsible for their trainings and recordsMaintaining Corporate Sales Relations and ContactsAnalysis and review of the performance of competitors in the marketBudgeting, Sales and Occupancy ForecastingRevenue Balancing, Dealing with several accounting reports, Night AuditingTeam meetings and briefings, Security checks at hourly intervals,Log maintain, Accountable for customers’ safety and comfort.

London, United Kingdom

Part time out door catering services

Mumbai Area, India

Silver Service, Pre-plated service, Bar tending, Order Taking, Cashiering, Event Organisation, Set up arrangements etc.

Pune Area, India

Departments worked in: Food and Beverage, Rooms Division, Human Resource Management, Sales & Marketing, Reservations.

Pgdhm, Hospitality Administration/Management

Advance Diploma In Tourism Management, Hospitality- Tourism, A

Dihm, Hotel Management

Bachelor'S Degree, Commerce

Appeared Externally