Sumitra Yadav

Sumitra Yadav Email and Phone Number

Looking for opportunities in Finance & Banking Industry
Sumitra Yadav's Location
Bengaluru, Karnataka, India, India
About Sumitra Yadav

Motivated professional seeking to transition from a successful career in customer service to the dynamic field of accounting and finance. With 3+ years of experience as a Customer Support Executive, I have developed valuable skills in problem-solving, customer relationships, and coordinating with sales teams. I bring a strong work ethic, dedication, and a professional approach to achieving organizational goals.My background in customer service has equipped me with excellent communication skills and a keen eye for identifying discrepancies. I am adept at building and maintaining strong customer relationships, ensuring their satisfaction while delivering top-notch service. Now, I am ready to leverage my accounting and finance skills, acquired through ongoing professional development, to make a meaningful impact in the field.I am actively seeking opportunities where I can utilize my diverse skill set to contribute to financial analysis, reporting, and supporting the success of organizations in the accounting and finance sector. Let's connect and explore how I can add value to your team.

Sumitra Yadav's Current Company Details

Looking for opportunities in Finance & Banking Industry
Sumitra Yadav Work Experience Details
  • Tech Mahindra
    Customer Support Executive
    Tech Mahindra May 2022 - Mar 2023
    - Handling customer queries related to booking and reservations- Verifying customer details for their membership- Resolving the discrepancy raised by the members related the offers in timely and professional manner.- Coordinating with the sales team to resolve the discrepancy.- Maintained accurate records of customer interactions and transactions- Retain members request for cancellation of membership. - Improving the CAPS (Customer Appreciation Performance Score)
  • Mahindra Integrated Business Solutions Private Limited
    Customer Support Executive
    Mahindra Integrated Business Solutions Private Limited Sep 2021 - Apr 2022
    Mumbai, Maharashtra, India
    - Handling customer queries related to booking and reservations- Verifying customer details for their membership- Resolving the discrepancy raised by the members related the offers in timely and professional manner.- Coordinating with the sales team to resolve the discrepancy.- Maintained accurate records of customer interactions and transactions- Retain members request for cancellation of membership. - Improving the CAPS (Customer Appreciation Performance Score)
  • Aditya Birla Health Insurance Company Limited
    Customer Support Executive
    Aditya Birla Health Insurance Company Limited Jan 2019 - Jan 2020
    Mumbai, Maharashtra, India

Sumitra Yadav Education Details

Frequently Asked Questions about Sumitra Yadav

What is Sumitra Yadav's role at the current company?

Sumitra Yadav's current role is Looking for opportunities in Finance & Banking Industry.

What schools did Sumitra Yadav attend?

Sumitra Yadav attended University Of Mumbai, University Of Mumbai, Maharashtra State Board Of Secondary And Higher Secondary Education.

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