Sumit Satarkar Email & Phone Number

New York, New York, Us

East Walpole, Massachusetts, Us

o Understand client business objectives to determine project scopeo Use expected ROI metrics to correctly prioritize requirementso Plan project timelines based on the scope and priorityo Use Kanban boards in JIRA to manage work of onsite & remote implementation teamso Leveraging prior experience, highlight project risks and agree on mitigation plans with the cliento Help clients standardize the way users interact with the product as per their business processeso Let the user interaction model guide the configurations done by implementation team o Manage client expectations and deescalate situations by proactively providing resolutionso Create and execute a training plan for users based on the client specific business processes

New York, Ny, Us

o Managed delivery of portfolio of client requests for changes in reference data§ Guided client stakeholders through standardized request process§ Weekly Project Status Reporting in MS Excel§ Estimated work effort and resource needs for projects§ Planned and communicated project delivery timelines§ Worked with other PMs to:· Ensure estimates and actuals are recorded correctly in Clarity· Follow proper cost control processes if actuals are going to exceed budgeted § Coordinated deployment with other infrastructure and change management teams§ Managed project pipeline for the coming 6-9 months and captured cross-impacts for the team§ Created and maintained key metrics for monthly dashboard reporting for reference data health

Frankfurt Am Main, Hessen, De

Responsible for ensuring successful tool release by managing release testing, client training, release documentation and communication for the upcoming releaseo Created detailed test case documents to provide to users for UAT and ensured exhaustive testing coverageo Managed SharePoint site for users to log and track UAT issueso Logged issues in JIRA for tracking and resolution developerso Provided role-based training for clients using live demos of the toolo Adopted the internal social media platform to create interactive & easy-to-share User Guides

Frankfurt Am Main, Hessen, De

o Responsible for successfully delivering a portfolio of 80-100 datacenter projects of varying complexities.o Managed projects through planning, financial approval, design, and client delivery stageso Maintained project status reports in Business Objects tool for weekly client senior management reviewso Conducted weekly status meeting with internal delivery stakeholders to ensure projects are on tracko Set appropriate delivery expectations with client stakeholders and senior managemento Avoided delays/escalations by anticipating risks and forestalling possible issues in the project delivery o Resolved all issues affecting project progress by leading a discussion between all relevant SMEs and following up with concrete action items with owners and timelineso Documented & used ‘lessons learnt’ to identify and fix gaps in the delivery processFinancial Management o Built annual demand pipelines using expected timelines, complexity, and resource requirementso Helped client set budgets for the year by providing expected costs for project deliverieso Facilitated budget approvals by training client stakeholders in the financial approval process & toolso Tracked actual costs of projects during all stages of project o Ensured deliverables were billed to correct cost centres and budget IDso Captured negative cost variance and guided it through appropriate approval channelso Prioritized spends for rest of the year by working with clients and suggesting ways to reduce costsEscalation Managemento Single point of contact for all global line of business escalationso Put in place a standardized escalation management process for validation and approvalo Reprioritized existing project portfolio to accommodate the escalation impacto Worked with delivery teams to reassign resources and create delivery timelineso Maintained regular status updates to senior management on the projecto Engaged with delivery teams on day-to-day basis to ensure continued progress

Frankfurt Am Main, Hessen, De

Project Requirement: Implement a UI to enable clients to easily request an instance of Solaris Hosting Service (SHS)a. Tailored existing UIs as per the requirements gathered from global Storage, Unix, Network, and Datacenter Operations teams and introduced improvements like auto-generated hostnamesb. Worked with development teams over a period of three months to ensure requirements were understood correctly, signed off feature files, and validated the change in QA environmentc. Coordinated UAT with process participants and client testers for a successful production release

Frankfurt Am Main, Hessen, De

1. Maintained the team contract database single-handedly by entering all 56 new contracts negotiated during my time and cleaned up data for all old network contracts (around 200). This made all these contracts visible in the new Vendor Mgmt online portal (v-On), which linked to the database in the backend2. Contributed to DB Vendor Consolidation exercise by documenting all Network Services vendors, the yearly spend with them, their contracts and whether their services could be consolidated

Project Requirement: Implement a process to enable clients to prioritize their requests and to enable delivery teams to process projects according to that priorityo Obtained senior management backing by presenting proposal to steering committeeo Designed a ranking system to allow clients to highlight important projectso Defined SLAs with global delivery teams for prioritized projects o Worked with development teams to create user stories for tool changes and reporting requirementso Tracked delivery of the changes to ensure continued progresso Created workarounds using Excel VBA for reporting till strategic solution was readyo Created training materials, user documentation, demos and conducted training sessions with all stakeholders

Us

Documented two networks of Thomson Acquisitions using MS Visio and MS Excel. Verified the configuration conversion of firewall rules from Checkpoint to Cisco PIX/FWSM

M.S., Electrical Engineering

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering