Sumit Uniyal Email & Phone Number

Dehradun, Uk, In

Dehradun, Uttarakhand, India

•Handling customer’s concern, analysing root cause and taking improvement activities•Ensuring customer database is updated in timely manner and protected at all times through constant monitoring•Acting as a liaison between customer service and other departments, especially sales & tech•Taking input from customers as to their likes, dislikes and satisfaction•Troubleshooting issues•Ensuring regular contact with existing clients to maintain the company's presence•Repairing disengaged or fractured relationships.

New Delhi, Delhi, India

•Overseeing efficiency of operational processes•Analysing business requirements and customer needs•Researching methods to improve operations and reduce costs•Monitoring and reporting on department performance•Providing administrative support (e.g. updating inventory , budgeting)•Ensuring compliance with State policies and regulations.

Delhi, India

•Overseeing efficiency of operational processes•Analysing business requirements and customer needs•Researching methods to improve operations and reduce costs•Monitoring and reporting on department performance•Providing administrative support (e.g. updating inventory , budgeting)•Ensuring compliance with State policies and regulations.

Bachelor Of Commerce - Bcom ( Hons ), Accounting And Finance

Intermediate, Commerce ( With Mathematics )

High School, 80%