Dynamic entrepreneur with over six years of experience in product management, operations, and leadership across SAAS, fintech, and BPO industries. As the Chief Operating Officer of Ignitech Solutions, I spearhead business strategies, driving operational excellence and growth in global markets. My expertise lies in scaling business process outsourcing (BPO) services for logistics, insurance, customer experience and real estate sectors, offering web development, customer experience (CX), and inbound/outbound call solutions. I thrive in creating innovative business models that enhance operational efficiency, customer satisfaction, and profitability.Previously, I held leadership roles in product management within fintech, where I orchestrated product lifecycles, led market research, and guided teams to deliver impactful solutions. My transition from a product manager to COO reflects my passion for entrepreneurship, strategic planning, and operational management.