Drive project charter definition and program planning, coordinate communications and executive stakeholder updates, manage risks/issues, lead change management, and coordinate overall program delivery with cross-functional stakeholders for transformative ES projects.

Manage the Recruiting Coordinator team, Recruiting Compliance & Recruiter enablement. POC for Global Recruiting projects. RCs - Lead team of approximately 80 Recruiting Coordinators globally. Create and meet measures of efficiency, create capacity model, support projects that increase efficiency.Compliance - Partner for HR Compliance to strategize & implement requirements. Provide evidence for SOX and SOC audits. Manage Background Check program; Implemented Sterling Infosystems; manage vendor relationship; manage team who adjudicates global BIsRecruiter Training & Onboarding - Team delivers global recruiter onboarding, including systems & programs. Built release communications plan - bi-weekly global call and email; built initial Recruiter Toolkit site; track resource engagement. Developed “Best Practice” training to re-enable recruiters. Recruiting Analytics - Managed team of analysts for WD Recruiting. Data requests managed for app activity, hiring funnels, hiring trends. Manage survey build and process for Recruiting; Hiring Manager & Candidate experience survey using NPS scoring. Recruiting Technology- Partner with EVP Recruiting/IT/HR Technology to develop an annual IT roadmap; advocate for roadmap commitment and delivery; Represent Recruiting on Steerco projects. Key stakeholder and SME on Workday Recruiting Module Implementation. Participated in requirements gathering, testing, go live, post go live support, data migration efforts. Created and managed IT backlog process for global recruiting config requests. Understand requests with stakeholders, write requirements, manage testing processes, sign off on testing. Key partner in projects with WD PMs to influence product roadmap.Ops Projects - Support Tier 1 Recruiting tickets; create knowledge articles, set up back end triage system, built “follow the sun” model of support, actioned approx 700 tickets per qtr. Partner with teams across HR to represent recruiting in process changes.

- Created and analyzed reports out of ATS (JobScience) for delivery to regional recruiting leaders - SME in Docusign for Offer Letters project - Partnered with HR operations, IT and Legal to roll out Docusign for offer letters to UK, Ireland, France, Germany, Netherlands. Included deep understanding of the offer contract, system dependencies and triggers to create requirements documentation, build test cases and test for sign off - Onboard all new recruiters in region to the system processes- Hire, coach, train, mentor a team of 12+ Recruiting Coordinators located across the region- Partner with Referrals Program owner as a regional point person for program support. Present referral program goals to all new hires in region weekly

• Directly manage a team of 10 Recruiting Coordinators across the US and Canada; hire, train, and deliver timely feedback• Develop and implement innovative and scalable recruiting process to increase efficiency• Analyze metrics to gauge productivity

• Work closely with technology Recruiters and Hiring Managers to efficiently coordinate onsite and remote interviews• Implement and assist in development of new processes that improve the interview procedure• Prepare offer documents for new hires and collaborate with the Human Resource team to process accepted offers

• Collaborate with peers to create daily lesson plans that effectively engaged a culturally diverse group of students• Initiate the development and implementation of an interactive curriculum that was used in the after school English Program• Organize student events with a team of teachers that encouraged students to participate in extra-curricular activities

• Regularly increase department revenue based on month-by-month sales• Analyze weekly sales reports to track business results and determine strategies to maximize sales• Communicate product performance through reports to Store Managers, Regional Managers, and vendors • Proactively mentor and motivate a small, close-knit sales team to consistently meet and exceed personal and departmental sales goals