Designed, modeled, and recycled metadata service APIs (REST and SOAP), in order to reduce integration time and development cost.• Unified page integrity by performing UX/UI enhancements, spelling corrections, and verbiage usage.• Supported the service interface architecture for both new and existing services within the business.• Facilitated the migration to new tooling by aligning business service use cases to a common-use taxonomy.

Drove data control by extracting, updating, and adding data to a third-party tool, in order to determine if the tool was cost efficient, and to see if the tool properly disabled data for auditing.• Developed base level understanding of process frameworks (ITIL and CoBit). •Enabled collaboration by analyzing and prioritizing requirements.• Supported governance and controls.

Designed functional UX/UI for a new project in the Global Security Information line of business. This was done by exercising consistent communication with vendors, stakeholders, and the development team to successfully meet all needs.• Gathered, analyzed, and documented business and system requirements, to act as the liaison between business partners and software development teams.• Coordinated the process of analyzing functional specifications, use cases, process flows and user interface requirements.• Ensured that systems and applications supported and conformed to business needs and specifications.