Summer Mcclain Email & Phone Number

North Carolina, United States

North Carolina, United States

Technical Project Manager working closely with independent retailers, our teams within NMG and our 3rd party vendors to help our members meet their goals, driving their business with the latest in ecommerce, marketing, financing and more. My position allows me to communicate directly with our membership and their account managers, analyzing the areas in which our development team and our vendors can help them meet those goals. Translating those goals into an actionable plan and deliverables, and following that plan through to completion.

· Managed a team of 8 direct reports within the finance and accounting department. Including Accounts Receivable, Accounts Payable and Staff Accountants. · Empowered the team of employees, aiding them in learning new skills and earning promotions within· Consolidated and Prepared Monthly Financial Statements and reviewed with CFO for board presentation· Worked closely with the sales, business services and merchant teams to provide cohesive support from the accounting staff for their AR, AP and reporting needs· Closely monitored cash flow and banking processes for risk management and projection· Provided structure to the budgeting process and managed the retrieval, review and compilation of the budget· Reviewed and monitored controls of the accounting department· Researched, Initiated and managed project plans to reduce manual processes within the department, improving efficiency and reduce the risk of human error- working closely with the IT team to bring in new technologies to aid in these processes and procedures· Managed and monitored the month end close process, assigning tasks and reviewing entries and documentation· Managed the audit, working closely with our audit team to provide any documentation, commentary or necessary details for the audit of our yearly financials.

Greensboro/Winston-Salem, North Carolina Area

· Researched areas for improvement within the department, developed project plans to execute these improvements and functioning as the project manager for the department. o Improved controls and automation process for Rebate Cash Inflows and Disbursements o Developed personalized financial reporting through the use of our ERP and IT Team o Implemented new billing and AP processes as new vendors and programs came onboard o Managed the implementation of PBCS, Oracle Planning Budgeting Cloud, in conjunction with our IT team· Developed strong business rapport with our business partners and department leaders, reporting monthly financial data in a timely efficient manner· Managed the Cost of Revenue section of the General Ledger· Provided our Merchants with detailed internal reporting, budget tracking and expense summary’s for our Merchants to utilize in discussions with vendors· Worked closely with our IT Department to implement PBCS, our Planning, Budgeting Cloud Service as well as several other IT projects designed to reduce manual processes via the use of our ERP- Oracle, Netsuite· Maintained accurate reporting in our ERP via the use of Item and Class identifiers, resulting in more detailed reporting of financial data for our business partners· Completed detailed financial analysis and reconciliations during the month end close process· Assisted in the set up and monitoring of Floqast, our Monthly Close Monitoring Software· Gathered and uploaded Budgets and Forecasts to Oracle PBCS (Planning Budgeting Cloud Service)· Worked with our AP and AR teams for day to day postings, booking procedure and accruals

Greensboro/Winston-Salem, North Carolina Area

· Managed projects developing internal use iOS applications, Virtual Reality Experiences and Web Applications· Partner with our business leaders to automate manual and paper processes, increasing accuracy of data collection and efficiency- saving the company valuable time and money· Communicate directly with our field employees and corporate employees to gather feedback and suggestions for new initiatives · Provide upper level management with solutions and analytical data to aid them in decision making· Gather business requirements and effectively communicated these along with a project plan to our internal and external iOS developers, database administrators and other IT staff· Develop and maintained Project plan, business requirement and QA documentation· Track project goals, milestones and completion through Agile and Waterfall methods· Preform quality assurance testing prior to release and assisted in UAT · Analyze current business processes to suggest areas for improvement· Work closely with our Mobile Support team regarding Mobile Device Management and iOS App deployment

Greensboro/Winston-Salem, North Carolina Area

Winston Salem, North Carolina

Boone Nc

-Performed Hardware and Software technology troubleshooting and diagnostics. Replaced hardware, performed software imaging and installation as needed on Laptops and desktop computers per our on-site warranty agreement with Dell and Apple. -Assisted in the running of the Computer Support Center and managed the student workers, as the only full time staff on hand during the evening hours. -Provided detailed customer support for faculty, staff and students via phone, email and in person support.

Boone, Nc

-Maintained current contracts and communications with the software vendors that our department employs, this includes renewing contracts, negotiating with our vendors and obtaining new software.-Split time to assist our Help Desk and our Walk-in Support Center. I assisted users in person, over the phone and through the use of remote access software for a variety of different technology related issues on all available operating systems and mobile devices.

Boone Nc

Supported Faculty, Staff and Students at the Technology Support Walk-in Center via phone, email and in person support.

Charlotte, North Carolina Area

I participated in an audit internship for 10 weeks to gain experience in the auditing field and further my education by earning credits towards my degree.