Summer Jeune Email & Phone Number

Harrisburg, Pa, Us

Camp Hill, Pennsylvania, United States

Hummelstown, Pennsylvania, United States

I take pride in recruiting for a thriving business that specializes in delivering top-notch residential cleaning services to our community. My role encompasses a wide range of responsibilities, aimed at not only prospecting clients, but also filling the various cleaning technician roles within the company. Key duties include candidate sourcing, screening and interviewing, candidate assessment, relationship building, collaboration with hiring managers, job posting and advertising strategies, application tracking system management, offer negotiation and onboarding, and market research. In my role as a recruiter, I am dedicated to achieving excellence in every aspect of the recruiting process, from prospecting to offer acceptance. My commitment to quality, efficiency, and continuous improvement drives the continued success of our recruiting team.

Harrisburg, Pennsylvania, United States

- Point of contact for employers, attorneys and customers- Process correspondence received from employers, customers and attorneys by email, mail or fax - Resolve complaints through mail, email, electronic portal and handle escalated telephone calls- Training, coaching, and mentoring fellow employees- Resolution of complex or escalated account issues - Maintain a quality assurance average of 98% and above for processing, data entry and telephone calls throughout my tenure

Harrisburg, Pennsylvania, United States

Point of contact for employers, attorneys, customers, and team members. Process correspondence received from employers, customers, and attorneys by email, mail, or fax and respond accordingly. Resolve complaints through mail, e-mail, an electronic portal and handle escalated telephone calls. Training, coaching, mentoring customer service representatives. Performing quality assurance checks on phone calls and correspondence. Resolution of complex account issues. Maintain a quality assurance average of 98% and above for processing correspondence, data entry, and telephone calls throughout my tenure.

Harrisburg, Pennsylvania, United States

Meeting and exceeding my collection goal KPI's by maximizing the collection of moneies due through inbound and outbound phone calls. Counsel customers on all options available to resolve debt owed. Initiate direct debit accounts and payments in full in order to meet individual and departmental collection goals. Diffuse escalated calls/situations by thoroughly clarifying all account options.