As a Learning Program Manager at PayPal, I have over eight years of experience in developing and delivering global learning solutions for all employees, with a focus on diversity and inclusion, product equity, and customer-centricity. I am passionate about creating a culture of learning and innovation that empowers product teams to understand and prioritize the needs of underrepresented groups in every stage of the product development lifecycle.My core competencies include strategic planning, program management, instructional design, e-learning development, LMS administration, stakeholder management, and team building. I have successfully led and executed multiple learning projects that have resulted in increased product engagement, retention, and satisfaction for our customers and employees. I also have a background in marketing, hospitality, and media, which gives me a unique perspective and skill set to create engaging and effective learning content.
Listed skills include Administrative Assistance, Training And Development, Outstanding Customer Service, Logistics, and 41 others.