Summer Payton Email & Phone Number

St. Louis, Mo, Us

Melbourne, Victoria, Au

- Develop standardized documentation to aid in the development and efficiency of IT processes for technical and non-technical audiences. - Send mass IT communications regarding system outages and changes. - Provide ServiceNow end-users training in multi-media formats such as technical documentation, tutorials, and live-demos. - Create and maintain Knowledge Base articles in the ServiceNow platform.

- Coordinating with 18+ subject matter experts (SMEs) to gather essential information, ensuring the new Kids-In-Court (KIC) protocol reflects expert knowledge. - Directing and arranging meetings with SMEs to gather feedback and insight, refining KIC protocol from expert input. - Creating concise step-by-step instructions in multimedia formats such as videos and tutorials to ensure the 18+ SMEs comprehensively understand how to contribute to the KIC protocol. - Conducting in-depth research to understand complex legal procedures and translating technical terms into accessible language for diverse audiences.

Warrensburg, Mo, Us

- Instructing two sections of 23+ students three times a week per semester, delivering engaging 50-minute lectures in rhetoric, written and oral communication, and composition. - Creating and incorporating multimedia resources to cater to different learning styles to ensure an inclusive and effective educational experience, such as altering existing content to be less text-heavy, more visually appealing, and memorable. - Demonstrating strong organizational skills in managing class schedules, assignments, and grading while maintaining a balance in teaching responsibilities, thesis research, and personal development.

Warrensburg, Mo, Us

- Participated in extensive review and editing process of prototype to maintain consistency in style, tone, and terminology across all mentor manual documents.- Conducted research and gathered information from subject matter experts (SMEs) to identify the knowledge gap between mentors and the manual. - Prioritize user experience (UX) by using clear language and logical structure to enhance readability and comprehension of manual.- Designed a unique visual identity and customized the branding document template for the mentor manual, ensuring a professional and consistent look. - Successfully met the project timeline and quality deliverable requirements, ensuring timely completion of the manual.

- Established and maintained operating procedures of the organization and answer for all actions of the other editors - Reviewed all submissions for quality, approved layout, provided suggestions for improvement- Managed budget and all external communication- Represented Arcade when interacting with creators and authors

- Create new contracts and acceptance methods for creative non-fiction submissions- Copyedit submitted works- Create special creative non-fiction folios for the magazine

- Assisted the Editor-in-Chief with all administrative duties- Oversaw and collaborated with editing staff, created and enforced deadlines- Proofread the work of editors

- Design, edit, and manage social media for the magazine - Manage design and branding of the magazine

- Correspond with published authors and poets about their work in a professional and welcoming manner - Read submissions to be selected for Pleiades Work of the Week- Study with primary editors in content creation throughout the publishing process

Master Of Arts - Ma, English Literature

Bachelor Of Science - Bs, Communication Studies