Summer Roddick Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

- Researched and identified sales leads and their contact information, incorporating a multitude of valuable leads into the pipeline.- Created a persuasive pitch deck that educated clients about the firm’s new business model and its benefits relative to the client, which gained interest from several key players in Vancouver’s real estate market.- Advertised the firm's unconventional business model by designing B2B e-mail and social media marketing campaigns. Managed social media presence by creating a content calendar.- Responded to inquiries from leads using a value proposition customized to fit their unique business needs. Efficiently documented and managed leads using CRM Software.- Supported pricing strategy of the firm’s new business model by analyzing competitors and value proposition.

Hong Kong

- Presented innovative B2C and B2B marketing strategies to senior management in Hong Kong for approval. Subsequently created pitch decks and coordinated social media and email marketing campaigns.- Expanded the brand to North America by yielding 8 partnerships with stakeholders in the United States and Canadian entertainment industry, achieved through persuasive partnership proposals and networking.- Converted leads and acquired customers by innovating and marketing a new event safety service to compliment the firm’s existing role as a ticketing agent. This new service led to the acquisition of one of the firm’s biggest clients, multinational entertainment firm ‘Live Nation’.- Built rapport with clients and colleagues located in both North America and Hong Kong through effective communication and problem solving.

British Columbia, Canada

Outside of scheduled work hours I independently designed an app prototype with the goal of improving communication between customers and the organization. After submitting my app proposal to the company and generating interest from the Vice President, I was asked to present my new concept to the Directors. Through effective communication, including confidence and persuasion, I was able to engage the board of Directors during my presentation. They became supporters of my ideas. My concept becoming materialized through the firm's new Voice of the Customer department and subsequent customer service tech initiatives. I justified the proposition laid out in my app proposal by actively listening to and investigating client concerns at the company contact center, and by performing market research, which involved studying our competitors as well as socioeconomic trends.- Gathered feedback from clients and proposed solutions that aligned with the current company/brand strategy.- Reviewed competitors’ performance and socioeconomic trends to substantiate my app prototype proposal.

British Columbia, Canada

I anticipated emergency response situations by analyzing workplace hazards and assessing the swimming abilities of pool patrons. I then clearly and concisely communicated potential dangers to the rest of my guarding team to maintain transparency.I also empowered diverse sets of swimming students by developing and delivering experimental instructional planning strategies that customized for different skillsets.

British Columbia, Canada

I increased productivity by effectively handling transactions and customer concerns within a fast-paced environment and generated accurate records of store inventory through meticulous documentation.I enhanced customer service by consistently communicating with a team of sales associates to avoid approaching the same customer.I also demonstrated reliable communication skills by investigating inventory and then immediately following-up with customers about their product inquiries.

Master Of Science - Ms, International Business, First Class Honours/Distinction (Grade: A**)

Activities and Societies: CRRC (China Railway Rolling-Stock Corporation) Workshop, Confucius Institute (Chinese proficiency classes.

Bachelor Of Arts - Ba, English Literature, 3.55/4.00

Activities and Societies: Delta Gamma Fraternity, Day of the Longboat, Go Global Exchange Participant, Go Global Ambassador

Bachelor Of Arts - Ba, Social Sciences, Gpa: 3.57/4.00

Activities and Societies: - Created and presented a rebranding strategy for Burberry PLC's China region.

Certificate Programme

Education record