Member of the Executive Team, responsible for representing operations and ensuring that internal services work to support clinical functions and meet core values.• Develop, maintain, and execute Agency Master Facilities Plan• Oversight of operations departments to include Maintenance, Transportation, Security, Dietary, Purchasing, Housekeeping, Reception and Medical Records• Oversight of upkeep, improvements, inspections, codes, and regulations for facilities and grounds including primary treatment facility (80,617 Sq Ft), garage (6,256 Sq Ft), boiler house, asphalt parking lot (13,400 Sq Ft), chain link fencing (2,000 LF), grounds (2 acres), playground structures (3)• Oversight of Agency owned vehicle maintenance, repairs, licensing, and registration (3 vehicles, 1 trailer)• Continue all duties under Director of Operations position

Member of the Executive Team, responsible for representing operations and ensuring that internal services work to support clinical functions and meet core values.• Oversight of facilities and operations departments to include Maintenance, Transportation, Security, Dietary, Purchasing, Housekeeping, Reception and Medical Records• Manage a team of 1 manager, 2 coordinators and 4 team members • Recommend and develop policies, procedures, controls, and systems to meet organization objectives and increase effectiveness, improve results, and ensure compliance with all regulatory bodies• Serve as chair of the Emergency Response Team to create and train on SVFC’s safety standards and implement safety culture• Facilitate development opportunities for new leaders within the operations department• Act as interim manager for transition of Data Entry department (19-20)• Manage emergency response program for agency including overhauling emergency response and continuity plan document, staff training, administration, interfacing with outside consultants, and liaise with Ohio Department of Education, Ohio Department of Health, Franklin County Emergency Management Agency, and industry partners

• Manage a team of 1 coordinator and 5 team members• Responsible for payroll, staffing, expense management, employee relations, performance management and customer satisfaction • Maintain agency Payroll functions, software system (ADP Workforce Now) and record keeping• Maintain agency Paid Time Off feature within Payroll software (ADP Workforce Now)• Prepare and maintain reports, conduct audits to ensure integrity of data• Responsible for Data Entry department functions• Liaise with agency leadership on noncompliance and process improvement efforts• Oversee Medical Records department• Liaise with agency attorney as needed for court ordered/subpoenaed client records

Maintain Data Entry Coordinator duties (see previous position below)Maintain Payroll files, payroll processing, payroll system administrator (ADP EZ Labor Manager and ADP Pay eXpert), and perform other payroll functions. Adhere to all agency policies as well as all regulations determined by state and federal law.Completed Continuing Education Courses:Payroll Law - Rockhurst University CEC - 4/29/09ADP Pay eXpert - Learning Year End Processing Tasks - 5/1/09ADP Pay eXpert - Advanced Features and Tasks - 5/6/09ADP Pay eXpert - Learning more about AutoPay Processing Tasks - 5/8/09ADP Pay eXpert - Learning Year End Processing Tasks - 9/6/12ADP Pay eXpert - Learning Advanced Features and Tasks - 9/5/12ADP Pay eXpert - Learning AutoPay Processing Tasks -9/5/12Certifications:ADP Certified Payroll Specialist in ADP Pay eXpert - 5/12/09ADP Certified Payroll Specialist in ADP Pay eXpert - 9/7/12

Maintain accurate entry of all agency client and billing information while adhering to strict deadlines by coordinating flow of required materials. Uphold open communication with multiple levels of agency staff to ensure clinical/financial information is correct and timely.

Provide customer service to clients during office visits and via phone. Offer clerical support to agency staff when required and maintain accurate entry of billings for our Franklinton office.

Develop departmental guidelines for paper flow, chart layout and database maintenance. Offer administrative support to staff and fortify successful office operations.

Provide support to Administrative and Training and Development staff as well as customer service to all Training and Development clients. Maintain high level of organization and accurate entry of client and training information while adhering to strict deadlines. Design, fabricate and distribute all course information calendars and course completion certificates.