Summer Silva Email & Phone Number

Tempe, Arizona, United States

Queen Creek, Arizona, United States

Phoenix, Arizona Area

Perform office manager duties including maintaining/updating weekly pipeline reports, database management, daily accounting including cutting checks, deposits, A/P, A/R and journal entries as needed. Running errands including bank deposits, taking down and installing lock boxes, letting other parties into homes for videos, photos, and picking up office supplies, etc. Prepare for and complete rental and buyer showings. Work on a variety of different projects for Team leader. Check and distribute office mail. Weekly P & L reporting, Weekly Budget vs. Actual reporting. Complete listing contract paperwork needed for clients. Order listing signs and photographer for listings as well as home inspections for buyer closings. Input all listing information and photos into the MLS. Create and design marketing drip campaigns. Order marketing materials for current listings. Send out listing feedback emails. Prepare buyer and seller consultation packages. Monthly account reconciliation for three bank accounts. Daily follow up and goal tracking.

Phoenix, Az

Assisting in mortgage loan pipeline from origination, underwriting, processing, closing and post-closing a loan. Builder division support, entry and setup of files for submission, pulling and analyzing credit reports, continuous follow up with customers, lenders, and title Company. Faxing reports, maintaining flow of pre qualification, maintaining accurate pipeline reports, underwriting loans through external software, and maintaining customer service. Meeting with customers via phone, or in person to discuss loan scenarios, credit, and key information for loan application completion. Ordering of appraisals, and requesting information/conditions from customers to be submitted to closing department. Constant communication with corporate office to ensure process and document flow is consistent and complete.

Phoenix, Arizona Area

Oversee all new incoming contracts from point of sale to close of escrow by processing amendments, cancellations, follow up items, process permit applications and water meter submittals, prepare closing packages, pre-start orientation packages, implement starts and web postings. Maintain lender and title contact and follow up. Conduct bi-monthly meetings with construction and sales teams to coordinate and lead efforts to meet construction deadlines, mortgage status, buyer communication, realtor contact, trade contact and set closing appointments. Resolve buyer concerns by applying processes and department resources as well as utilizing team support. Responsible for new community start up and communication with other departments to open a community for new sales. Meet daily deadlines. Construct key packages, and meet with buyers at closing table to release keys.

Reviewed, analyzed, and evaluated business systems and user needs. Support for internet based soft wares and remote access. Coordinated and lead efforts to resolve customer issues by applying processes and department resources, including support staff. – Resolved software issues related to applications. Answered, evaluated and prioritized service requests received via telephone, voicemail, email and in-person for internal customers. Analyzed and corrected problems using available procedures, tools and personal/team knowledge and skills. Performed diagnostics with customers to collect information about issues to determine source of error and guided associates in appropriate methods. Logged and tracked calls using a problem management database and maintained history records and related problem resolution documentation. JD Edwards troubleshooting, resolution, training, and analysis.

Flooring, journal entries, accounting research, reserve setting, contract commitment revisions, subcontractor customer service, training, special projects, JD Edwards administration, month-end close, property taxes, account reconciliations, deposits, manual checks, pool programs, gas rebates and reimbursements, snapshot and Projected VC analysis.

Bachelor'S Degree, Ayurvedic Medicine/Ayurveda, 4.0

Graduated Summa Cum Laude

Sales License, Real Estate

A

Pre-Nursing Studies

Education record

Activities and Societies: Pom Line, Dance