Summer Simi Email & Phone Number

Littleton, Co, Us

Denver

Denver

At AUTOPAY Direct, Inc./The Savings Group, I was tasked to oversee all aspects of maintaining several properties, build projects, and a 200+ employee, multi-floor office to ensure things ran smoothly. I wore many hats within the organization over the nearly 10 years of service. I took great pride in my job and value all of the relationships built.

Greenwood Village, Co

In my role as Office Manager at APS, I have many hats. I gladly wear all of them, everyday. The heaviest of which are my Accounting responsibilites. I assist the Controller with her day to day Accounting responsilities. This includes very detailed work in ADS Bookkeeping, Quickbooks, the Vectra Bank Treasury Management site, and the Payment Processing system designed specifically for posting loan payments at APS. I provide supervisory support for our Payment Processor and Office Assistant. I assist the President and Sr. VP with their day to day tasks, calendars, and expenses. I also manage on site Human Resources issues for our staff by acting as a liaison between our office and Parent company on payroll, HR, some corporate issues. I am often entrusted by my co-workers to diffuse and resolve any concerns or conflicts that arise, and I always follow up to ensure the best result. I manage the ordering of office and kitchen supplies, work closley with building maintance, and ensure the office is well kept for the employees that work here. My goal is to keep the office runing as smoothly as possible, at all times.

In this position, my main objective was to assist the CIO with all aspects of his, at most times, hectic day to day schedule. I maintained his daily calendar, expenses, and all aspects of his frequent business trips down to the very last detail. I had close working relationships with the CIO's management staff as well and I often helped to diffuse and/or resolve staff concerns and conflicts. I maintained the Executive office and took great care of any visistors in the building. I arranged business, and sometimes personal, travel itineraries using the Apollo Travel system directly from our office for all Flatiron employees, and maintained a strong relationship with our Travel Partners, Polk Majestic Travel.

As a Sr. Travel Coordinator for Centrix, I was responsible for maintaining the highest level of Customer Service possible for my peers, Management, and Upper Level management within the company. I had a large amount of responsibility in this role. The biggest being an extremely detailed management of the travel arrangements for our valued Business and Celebrity guests during the Centrix Financial Grand Prix of Denver annual event in Denver, the Baja 1000 events in Mexico, and the many NASCAR Events throughout the country each year. Long hours and very diligent work was an expectation, and a challange that I welcomed. Under the guidence of my Travel Director, I lead our Travel Team with the highest level of professionalism at all times. Many of our highest level travelers entrusted me with every aspect of their business and personal travel needs. I was also a travel assistant for the CEO's Travel Manager.

I was responsible for communication between the Management staff in our Denver location, Senior Management in Minneapolis and the employees in our building. Relayed travel announcements and news regarding the apollo system to the employees on a daily basis. Brought Carlson's Travel vendors into the office to meet with the agents on a weekley basis. Maintained the IATA list and distributed allotment of airline passes to employees. I managed and coordinated group actvities and employee events for the Denver call-center. I had a responsibility to maintain the morale in the building, and was the person to go to if anyone in the building had questions or suggestions.

As a Customer Service Counselor at Carlson, I was responsible for dealing directly with dissatisfied and often irrate corporate clients. I spoke to clients via telephone and email to rectify situations that were caused by various issues, and often paid out on them. I was required to utilize a very detailed reporting system and validate all pay out situations diligently. I had to study and pick apart PNR histories and details that would determine the cause of the issue and then decide with the assistance of our management team what the resolution would be. I was able to work with clients quickly to restore faith and get to resolution.

Booked Corporate travel for several large companies in the Denver area. Travel requests came in via telephone, email, or the firms self-booking tools. My responsibilities were to receive the request, work with the client to get the reservations confirmed, and deliver itineraries to the traveler as quickly as possible. Became savy of money saving opportunities and Apollo in this position.