Summer Xiao, Pmp

Summer Xiao, Pmp Email and Phone Number

Vice President, Technology Performance and Programs @ ABM Industries
Houston, TX, US
Summer Xiao, Pmp's Location
Greater Houston, United States, United States
Summer Xiao, Pmp's Contact Details
About Summer Xiao, Pmp

As an accomplished Information Technology Executive with more than 15 years of success, I’ve been dedicated to driving transformation and innovation across the enterprise.My achievements include leading an award-winning team for high-impact technology initiatives, such as the Open Finance Project, winner of the Smart 50 Award. Driving large-scale cloud ERP modernizations, including SAP SuccessFactors and SAP Ariba, which enhanced interactions for thousands of employees and vendors, optimizing efficiency and reducing compliance risks. Positioning the City of Houston at the forefront of public sector ERP transformation. I’ve successfully negotiated sizable discounts with vendors, ranging from $100K to $2M+, by cultivating strategic partnerships and leveraging non-financial incentives.Currently, as the Deputy Chief Information Officer at the City of Houston, I oversee Enterprise Application Services (EAS) and the Project Management Office (PMO), managing 90 FTEs with an operational budget of $25M. I’ve restructured and consolidated IT teams for heightened efficiency, defined strategic platforms, and established strong project governance structures.In a previous role at Rand Group, I led the Microsoft Dynamics 365 for Sales consulting services team, contributing to enhanced client engagement and revenue generation. Further, at IndoorMedia Marketing, I stabilized and steered the IT department, resulting in a 50% decrease in IT costs ($1M savings) and significant improvements in infrastructure and security protocols.My approach involves championing and vetting ideas, leading negotiations, and ensuring efficient execution, collaborating seamlessly with diverse leaders on key projects. I embody a hands-on, adaptable, and people-first leadership style, empowering teams and enhancing individual capabilities.My education includes a Bachelor's Degree in Management Information Systems from the University of Houston, complemented by Project Management Professional (PMP) certification and training in the Program for Excellence in Selling.

Summer Xiao, Pmp's Current Company Details
ABM Industries

Abm Industries

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Vice President, Technology Performance and Programs
Houston, TX, US
Summer Xiao, Pmp Work Experience Details
  • Abm Industries
    Vice President, Technology Performance And Programs
    Abm Industries
    Houston, Tx, Us
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  • City Of Houston
    Deputy Chief Information Officer - Enterprise Applications/Project Management Office
    City Of Houston Mar 2018 - Present
    Houston, Tx, Us
    Since joining the City of Houston in 2018, I’ve been promoted twice, from Assistant Director of Enterprise Applications to currently leading the EAS and PMO divisions, steering a dynamic landscape of technology initiatives. With a comprehensive oversight of 90 FTEs and a $25M operational budget, I’ve been pivotal in orchestrating transformative changes.I spearheaded the restructuring and consolidation of IT teams, optimizing operational efficiency and mitigating risks across the city. Established strategic platforms with SAP, Microsoft Dynamics, Infor Public Sector, and ServiceNow, I leveraged existing investments and fostered collective skill development.My leadership garnered recognition, with projects like the Open Finance Project and ETHAN receiving prestigious awards. Driving large-scale cloud ERP modernizations, including SAP SuccessFactors and SAP Ariba, which enhanced interactions for thousands of employees and vendors, optimizing efficiency and reducing compliance risks. My role extended beyond traditional boundaries as I took on the position of Interim Chief Technology Officer for the Houston Health Department during the tumultuous times of the COVID-19 pandemic. Addressing high priority incidents while stabilizing the Houston Health Department IT team, I navigated high-pressure situations with resilience.I championed transparency through initiatives like the Open Finance Website, engaging citizens with data-driven insights into the city’s finances. Spearheading the 311 Transformation Project, I transitioned legacy systems to a modern cloud-based application, negotiating substantial cost reductions.It’s a journey marked by transformative initiatives, resilient leadership, and a commitment to technological excellence.
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  • Rand Group
    Director
    Rand Group Sep 2017 - Mar 2018
    Houston, Texas, Us
    Returned to firm following my prior tenure, I took the reins of the Microsoft Dynamics 365 for Sales consulting services team, driving comprehensive solution delivery in this critical practice area.My leadership was instrumental in the seamless implementation of Dynamics 365 for Sales projects, enhancing client engagement and generating significant revenue. By fostering strong relationships with client executives, I identified strategic upselling and cross-selling opportunities, ultimately contributing to the expansion of revenue streams for the organization.In this capacity, I played a pivotal role in aligning technology solutions with the evolving needs of clients, ensuring that our services not only met but exceeded their expectations. Through strategic guidance and effective project management, I facilitated successful Dynamics 365 for Sales implementations, creating value for both the organization and its clients.
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  • Indoormedia Marketing
    Director Of Information Technology
    Indoormedia Marketing Sep 2015 - Sep 2017
    Recruited by former client, I was tasked with stabilizing and steering the IT department, managing a multimillion-dollar budget. My approach centered on cultivating robust relationships across all organizational levels through consistently delivering top-notch service. Direct collaboration with key executives, including the COO, CFO, and Director of Operations, characterized my engagement in crucial projects.In the face of a disorganized IT department heavily reliant on external vendors, I executed a comprehensive overhaul. By modernizing company infrastructure, improving hardware inventory management, enhancing security protocols, and implementing robust backup strategies, I stabilized the team and ensured operational continuity during a leadership transition. This strategic initiative not only enhanced the department's efficiency but also positioned the team for improved project execution.My leadership extended to initiatives that resulted in a 50% decrease in IT costs, translating to $1M in savings. This achievement was realized through the establishment of an internal team, astute renegotiation of contracts, and a substantial reduction in external consulting expenses. Additionally, I implemented a baseline budget for the IT department, providing a clear financial reference for streamlined company operations.
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  • Snc-Lavalin
    Senior Manager, It Business Solutions (Valerus)
    Snc-Lavalin Sep 2011 - Aug 2015
    Montreal, Quebec, Ca
    Over four years, I achieved two promotions in acknowledgment of my significant contributions to the business, earning the trust and confidence of the CIO and senior leaders. Leading a team encompassing server administrators, database administrators, and application support personnel, I successfully expanded the team's scope from supporting two major applications to encompassing all non-ERP business applications.One of my notable achievements was reducing application support expenses by 50%, achieved through minimizing reliance on external consulting services. This cost-saving measure not only demonstrated efficiency but also optimized the team’s capabilities for sustained success.Additionally, I played a pivotal role in shaping the future blueprint of sales technology systems across SNC-Lavalin, Kentz, and Valerus following the 2014 acquisition. My insights were instrumental in ensuring the integration progress of sales technology within the three organizations, contributing to the overall synergy of the combined entities.
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  • The Rand Group, Llc
    Senior Associate
    The Rand Group, Llc Jul 2008 - Aug 2011
    Houston, Texas, Us
    I was at the forefront of diverse enterprise application initiatives, specializing in Microsoft Dynamics CRM. In this capacity, I successfully executed various projects involving tailored modifications and workflows, elevating business processes. My role extended to developing client-side JavaScript and designing SSRS reports, contributing to the optimization of operations.One of my key achievements was orchestrating seamless integration between CRM and ERP systems using Scribe. I guided projects from design through testing and training, ensuring a comprehensive approach to project management. My multifaceted roles, encompassing project manager, business analyst, and technical implementer, underscore my commitment to delivering effective solutions and generating repeat customer revenue.In addition to my technical roles, I provided strategic management consultation at the C-level. Serving as a crucial bridge between clients, management, and developers, I translated intricate business processes into functional and technical requisites. My ability to communicate technical aspects to both developers and C-level business users in a clear and concise manner ensured precise system alignment with client business needs, optimizing system value and usability for all stakeholders.
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Summer Xiao, Pmp Skills

Sharepoint Business Process Microsoft Crm Business Analysis Integration Ssrs Business Intelligence Software Documentation Crm Project Management Management Enterprise Software Microsoft Dynamics Javascript Great Plains Software Vendor Management Sdlc It Management Navision Training Requirements Analysis Sales Process Business Requirements Business Process Improvement Testing Pre Sales Erp Implementations Analysis Sql Visio Project Delivery Ssis Project Implementation Integrated Systems Documentation Project Coordination Sql Reporting Microsoft Sql Server Software Implementation Sql Server Reporting Services Microsoft Dynamics Crm Great Plains

Summer Xiao, Pmp Education Details

  • University Of Houston
    University Of Houston
    Management Information Systems
  • Project Management Institute Houston Chapter
    Project Management Institute Houston Chapter

Frequently Asked Questions about Summer Xiao, Pmp

What company does Summer Xiao, Pmp work for?

Summer Xiao, Pmp works for Abm Industries

What is Summer Xiao, Pmp's role at the current company?

Summer Xiao, Pmp's current role is Vice President, Technology Performance and Programs.

What is Summer Xiao, Pmp's email address?

Summer Xiao, Pmp's email address is su****@****ail.com

What is Summer Xiao, Pmp's direct phone number?

Summer Xiao, Pmp's direct phone number is +128120*****

What schools did Summer Xiao, Pmp attend?

Summer Xiao, Pmp attended University Of Houston, Project Management Institute Houston Chapter.

What skills is Summer Xiao, Pmp known for?

Summer Xiao, Pmp has skills like Sharepoint, Business Process, Microsoft Crm, Business Analysis, Integration, Ssrs, Business Intelligence, Software Documentation, Crm, Project Management, Management, Enterprise Software.

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