Aug-2020 - Jan-2021 Holiday CaféFloor Manager 1. As Floor Manager my primary responsibilities surrounded team management, customer experience and overall operations.2. Set performance goals and sales contest for wait staff. 3. Provided training for all newly hired associates.Mar-2021 - Aug-2021 Floor AssistantMar-2022 - Jul-2022 Senior Team MemberEDUCATIONThe Twilight Exist Bar1. Supervised store employees while maintaining the sales floor, fitting, rooms and cash-wrap areas.2. Maintained work area and sales floor standards to promote a safe working and shopping environment and maximize the customer shopping experience.3. Trained, motivated and managed a team of 50+ call center sales representatives.KFC1. Create an inspiring team environment with an oprn communication culture.2. Set clear team goals.3. Monitor team performance and report on metrics.4. Encourage creativity and risk-taking.5. Listen to team members, feedback and resolve any issues or conflicts. 6. Good PC skills, especially MS Excel.7. Decision-making skills.