Director - Intelligent Automation
Current- Generative AI Thinktank core team member @Teranet. Leading Gen AI assessment across LOBs to enhance productivity and improve process efficiency- Leading the RPA CoE and all intelligent automation initiatives for Teranet Inc- Develop and operationalize the RPA CoE from scratch since 2018. Accountable for opportunity pipeline identification, budget forecasting, RPA vendor management, program management, RPA talent resourcing, initiative execution and delivery- Responsible for… Show more - Generative AI Thinktank core team member @Teranet. Leading Gen AI assessment across LOBs to enhance productivity and improve process efficiency- Leading the RPA CoE and all intelligent automation initiatives for Teranet Inc- Develop and operationalize the RPA CoE from scratch since 2018. Accountable for opportunity pipeline identification, budget forecasting, RPA vendor management, program management, RPA talent resourcing, initiative execution and delivery- Responsible for setting up the RPA vision, practice, and direction within the Enterprise, facilitate the Executive Steering Committee for automation regarding program guidance, latest industry trend and maximize operational efficiency- Organizational SME in intelligent Automation using Blue Prism. Go to person for everything related to RPA. Develop, maintain relationships and collaborate with: Enterprise Executive Steering Committee for RPA Direction and vision Enterprise Architecture Review Board for RPA Architecture enhancements Infrastructure & Operations for BOT VM commissioning RPA architects for program execution and PROD support External vendors for industry best practices and pipeline management Leading a team of 10 CoE members including RPA architects, PROD Support and Infrastructure Support personnel. 2023 Blue Prism Award winner in the category of "Innovation Brilliance" Selected as an industry judge for the 2023 Blue Prism Customer Excellence Awards Delivered (2019 – 2021) major RPA initiative resulting in a capacity creation equivalent of 22 FTEs with a combined operational savings ~$2m. Resulted in closing outsourced contract in Manila Philippines and bringing back operations to Canadian Data Centres being managed by 11 Blue Prism BOTs Currently leading (2022 – Present) the delivery and implementation of major RPA initiative within the Enterprise pioneering the use of Industry leading OCR engine for intelligent character recognition (ICR) Show less