Sinimol Sum Email & Phone Number

Phnom Penh, Cambodia

Cambodia, Phnom Penh

• Implemented three generations employee training program; customer satisfaction by 30% and reduce process error by 90% • Trained over 30 sales executives on company profile, products, and communication to advocate client’s wants and needs • Proposed Customer Testimony section on website to leverage customer experiences, leading to increased sales by 15% originated social media campaign to encourage product trial among 2K+potential customers

Cambodia, Phnom Penh

• Increased appointment with new lead information; 30% converts to services • Coordinate sales effort with team to ensured 30% monthly sales and 20% referral • Expanded customer relations, worked closely with team to expedite shipment, customs clearance formalities, and transportation; gaining booking up to 30%

Cambodia, Phnom Penh

• Arranged movement of goods and flow of paper work, ensure customs clearance are obtained quickly and deliveries are made in a good time.• Liaised with purchasing department, suppliers, shipping lines, transport company, custom house, ministry of commerce, and council for the development of Cambodia, provide accessories 120-150 shipments each month for production line and export on time

Bachelor'S Degree, Applied Business Management

Education record

Led weekly peer discussions and classmates on coursework. Coursework in learning strategy, goals setting & time management, budgeting.