Sun Martinez Rivera Email and Phone Number
Professional with over 13 years of experience as a Network Technician. He is currently working full time at Home Depot #1754 in Suwanee, GA as a Freight Team Associate and at MDSI, INC in Alpharetta, GA as a Network Technician II. His main goal is to obtain a position where he can utilize his experience in operations and attention to detail to achieve positive results.In his role at Home Depot, he is responsible for unloading trucks using various equipment, ensuring aisles are stocked and ready for customers, placing products on shelves and in storage, providing customer service, and operating various types of forklifts.At MDSI, INC, he helps with customer orders, acts as a Subject Matter Expert (SME) for the Time Warner Telecom (TWT) and Orange Business accounts, ensures customer orders are successfully fulfilled in compliance with agreed terms, configures and upgrades firmware on network equipment to customer standards, troubleshoots and resolves issues, and communicates with customers and other divisions within the company to ensure all concerns and issues are resolved in a timely manner.Sun Martinez Rivera is bilingual in English and Spanish and has strong attention to detail. He has extensive hands-on experience with Cisco, Juniper Riverbed, Arris, Nokia, and Ciena platforms. He is proficient in Microsoft Word, Excel, and Outlook, and has skills in problem resolution, LAN/WAN, wireless networking, Windows operating systems, and TCP/IP protocols
Thinktls
View- Website:
- thinktls.com
- Employees:
- 18
-
Warehouse Manager And Shipping And EcommerceThinktlsLawrenceville, Ga, Us -
Manager- Shipping And ReceivingThinktls Sep 2024 - PresentGainesville, Georgia, United States -
Sr Inbound Auditor And EngineerThinktls Jan 2024 - Sep 2024Lawrenceville, Georgia, United States -
Freight Team AssociateThe Home Depot Oct 2024 - PresentSuwanee, Georgia, United States -
Lumber & Construction AssociateThe Home Depot May 2024 - Oct 2024Suwanee, Georgia, United StatesAnswer calls from customers, pack out, cut lumber for customers, flat stack, get returns, answer questions about lumber such where it is, help customers get down lumber and make sure concrete/sand and other outside stuff is shoppable for the next day. Also Floater to other departments in the as needed. License to operate all lift in the store. -
Freight Team AssociateThe Home Depot Sep 2023 - May 2024Suwanee, Georgia, United StatesEnsure aisles are stocked and ready for customers by unloading trucks using conveyors, manual pallet jacks, forklifts, etc., and then placing the product on the shelves and in storage overhead until needed.Ensure aisles are stocked and ready for customers by unloading trucks using conveyors, manual pallet jacks, forklifts, etc., and then placing the product on the shelves and in storage overhead until needed.Skills: ballymore · reach truck · order picker · Organization Skills · Strategic Planning · Leadership Development · Adept problem-solver · Communication · Freight · Forklift Operation -
Freight Team AssociateThe Home Depot Sep 2022 - Sep 2023Suwanee, Georgia, United StatesEnsure aisles are stocked and ready for customers by unloading trucks using conveyors, manual pallet jacks, forklifts, etc., and then placing the product on the shelves and in storage overhead until needed. -
Network Technician IiMdsi, Inc. Mar 2009 - Jan 2024Alpharetta, Ga-Helping with Charter, Mastercard and AT&T customer orders averaging around 150 orders per month-Acted as a SME for the Time Warner Telecom (TWT) account completing around 700 devices per month (4 years)-Acted as a SME for the Orange Business account completing around 600 devices per month (4 years)-Ensure customer orders are successfully fulfilled in compliance with agreed terms-Configure and upgrade firmware on network equipment to customer standards-Troubleshoot and resolve issues as they arise-Communicate with customers and other divisions within the company to ensure all concerns and issues are resolved in a timely manner-Configure/ test med level Cisco, Juniper, Riverbed, Arris, Nokia, Ciena, etc.-Test and configure software and maintain/repair hardware and peripheral devices-Ensures compliance with Company and legal policies, procedures, and regulations-Configures network equipment to customer standards-Troubleshoot and resolving customer issues.-Communicate with internal customers and other divisions within the company to ensureall concerns and issues are resolved in a timely manner.-Software infrastructures and installed server hardware.-Installed and maintained various network services and related equipment and devices-Testing and configuring software and maintain and repair hardware and peripheraldevices.-Designing and installing well-functioning computer networks, connections, and cabling-Installed and maintained various network services and related equipment and devices.-Corresponds with internal customers and other divisions within the company to ensure all concerns and issues are resolved in a timely manner-Troubleshoot and resolving customer issues.-Configures network equipment to customer standards -
Warehouse AssociateMdsi, Inc. Aug 2007 - Mar 2009Cumming, GaInventory control, Receiving department, Shipping Department, Picker, & fort lift driver
Frequently Asked Questions about Sun Martinez Rivera
What company does Sun Martinez Rivera work for?
Sun Martinez Rivera works for Thinktls
What is Sun Martinez Rivera's role at the current company?
Sun Martinez Rivera's current role is Warehouse Manager and Shipping and Ecommerce.
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