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Sunaina R is listed as Customer Support Executive 2 years of experience into BPO sector-- at QCONNECT BUSINESS SOLUTIONS LIMITED, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Sunaina R.
Sunaina R previously worked as Collections Representative at Qconnect Business Solutions Limited and Customer Support Executive at Iccs -Business Process Management Company.
Sunaina R is a Customer Support Executive 2 years of experience into BPO sector-- at QCONNECT BUSINESS SOLUTIONS LIMITED.
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Responsible to resolve customer queries.• Handle incoming enquiry from customer over PAN INDIA• Responsible to fill customer details over CRM• Working for HDFC Bank on collection process• DRA (Debt Recovery Agent) Certified• Responsible to do collection of outstanding payment from customers over phone call
Responsible to resolve customer query related to D2H package and billing.• Handle incoming enquiry from customer over PAN INDIA• Responsible to raise tickets regarding customer problems on CRM.• Provide resolution within TAT as per SLA.• Rewarded as Best Employee of the Month & Achieved Higher CSAT.• Participated in Dance Performance on Annual Day Function.
• Handle incoming enquiry from customer over PAN INDIA• Responsible to fill data of new customer into CRM & share TAT• Responsible to speak in Hindi & Punjabi language with Punjab state customers
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Sunaina R works for QCONNECT BUSINESS SOLUTIONS LIMITED.
Sunaina R is listed as Customer Support Executive 2 years of experience into BPO sector-- at QCONNECT BUSINESS SOLUTIONS LIMITED.
Sunaina R is based in Noida, Uttar Pradesh, India while working with QCONNECT BUSINESS SOLUTIONS LIMITED.
Sunaina R has worked for Qconnect Business Solutions Limited, Iccs -Business Process Management Company, and Eureka Outsourcing Solutions Privatelimited..
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