Who is Sunanda B? Overview
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Sunanda B is listed as Problem Management Lead at HCLTech, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Sunanda B.
Sunanda B previously worked as Associate Consultant at Hcl Technologies and Senior Associate - ITIL, Service Management at Cognizant. Sunanda B holds Bachelor Of Technology (B.Tech.), Information Technology from Ims Engineering College, Ghaziabad.
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Email format at HCLTech
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HCLTech
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Profile bio
About Sunanda B
Experienced Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Analytical Skills, Requirements Analysis, and ITIL. Strong consulting professional with a Bachelor of Technology (B.Tech.) focused in Information Technology from gbtu.
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6 roles
Sunanda B work experience
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Problem Management Lead
Current
Jun 2024 - Present
Associate Consultant
Current
Jun 2021 - Present
Senior Associate - Itil, Service Management
Apr 2019 - Jun 2021
Consultant - Itil,Itsm
- Responsible for collecting the capacity and availability requirements of new and changed IT services and develop and maintain a forward-looking plan approximately 1 year for every service/tower
- Review capacity and availability plan and preparing Predictive analysis from the past trend
- Prepare monthly reports, compare the data with historical trends, perform analysis and share the detailed reports to the respective technical groups to proactively identify and manage service… Show more
- Prepare monthly reports, compare the data with historical trends, perform analysis and share the detailed reports to the respective technical groups to proactively identify and manage service improvements and provide.
- Preparing Weekly & Monthly Availability, Reliability(MTBF) & Maintainability(MTTR) report for Critical Applications, Sites & Services
- Providing inputs to SLM team for Calculating service credit for the Cis missing availability target as per the contract based on the OLA/SLA & KPI measurement
Jul 2018 - Apr 2019
Capacity Manager
1.IT Capacity Analyst and Planner2.Optimization of H/W requirement as and when required.3.Keeping the track of traffic trends and forecasting hardware requirement and projections of traffic of application.4.Utilize the performance data for analysis and to understand the current pattern of the application and infrastructure behaviour to maintain a plan that.
Apr 2012 - May 2018
2 education records
Sunanda B education
Bachelor Of Technology (B.Tech.), Information Technology
Ims Engineering College, Ghaziabad
Education record
Kendriya Vidyalaya Gurgaon
FAQ
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What company does Sunanda B work for?
Sunanda B works for HCLTech.
What is Sunanda B's role at HCLTech?
Sunanda B is listed as Problem Management Lead at HCLTech.
Where is Sunanda B based?
Sunanda B is based in New Delhi, Delhi, India while working with HCLTech.
What companies has Sunanda B worked for?
Sunanda B has worked for Hcltech, Hcl Technologies, Cognizant, Ernst And Young India, and Ibm India Pvt Ltd.
How can I contact Sunanda B?
You can use AeroLeads to view verified contact signals for Sunanda B at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Sunanda B attend?
Sunanda B holds Bachelor Of Technology (B.Tech.), Information Technology from Ims Engineering College, Ghaziabad.
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