Sunanda Das

Sunanda Das Email and Phone Number

Supervisor - Client Service and Success @ GAIN Credit
Bengaluru, KA, IN
Sunanda Das's Location
Bengaluru, Karnataka, India, India
About Sunanda Das

• Verify all the Seller’s account via a checklist to determine whether the account is fraudulent or not. • Making relevant changes in the Product Detail Page as per Seller’s request. • Giving resolution to the International Sellers via Email, Chats and Phone. • Handling all kind of reimbursements related issues.

Sunanda Das's Current Company Details
GAIN Credit

Gain Credit

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Supervisor - Client Service and Success
Bengaluru, KA, IN
Website:
gaincredit.com
Employees:
214
Sunanda Das Work Experience Details
  • Gain Credit
    Supervisor - Client Service And Success
    Gain Credit
    Bengaluru, Ka, In
  • Gain Credit
    Supervisor - Client Service & Success
    Gain Credit Sep 2023 - Present
  • Gain Credit
    Senior Specialist - Client Service & Success
    Gain Credit Jul 2020 - Jan 2024
  • Amazon
    Selling Partner Associate
    Amazon Jan 2017 - Jul 2020
    Bengaluru Area, India
  • Hi-Power Support Centre Pvt. Ltd.
    Senior E-Service Associate
    Hi-Power Support Centre Pvt. Ltd. May 2015 - Dec 2016
    Bangalore
    Handling each and every query of the customer related to game
  • Tata Consultancy Services
    Senior Process Associate
    Tata Consultancy Services Dec 2011 - Jan 2014
     Team Bonding/People Management. Back office operations.  Proven delivery of back-office operations in utilities vertical. Analyzing and Processing the BPEM categories. Quality Analysis. Analyzing RCA (Root Cause Analysis) Maintaining Defect Logs (Daily error report) Process Trainings Act as floor support for the team, making different types of report. To ensure that SLA are met by driving and implementing multifunctional capabilities in team… Show more  Team Bonding/People Management. Back office operations.  Proven delivery of back-office operations in utilities vertical. Analyzing and Processing the BPEM categories. Quality Analysis. Analyzing RCA (Root Cause Analysis) Maintaining Defect Logs (Daily error report) Process Trainings Act as floor support for the team, making different types of report. To ensure that SLA are met by driving and implementing multifunctional capabilities in team meetings and reviews. Analyzing BPEM and providing end to end solutions to the Categories. Handling the team with giving the processors Allocation and by doing the reporting. Show less
  • Chevrolet India
    Front Office Executive
    Chevrolet India Apr 2011 - Aug 2011
    Responsible for maintaining all the customer relevant documents, handling the customers, their data and reports.

Sunanda Das Skills

Bpo Business Analysis Service Delivery Team Management Outsourcing Offshoring Mis Manual Testing Business Intelligence Hr Management Database Administration English Microsoft Excel Customer Service Analysis Microsoft Word Windows Crm Teamwork Photoshop

Sunanda Das Education Details

  • Bengal School Of Technology
    Bengal School Of Technology
    A
  • Kalyani Central Model School
    Kalyani Central Model School
    Science

Frequently Asked Questions about Sunanda Das

What company does Sunanda Das work for?

Sunanda Das works for Gain Credit

What is Sunanda Das's role at the current company?

Sunanda Das's current role is Supervisor - Client Service and Success.

What schools did Sunanda Das attend?

Sunanda Das attended Bengal School Of Technology, Kalyani Central Model School.

What are some of Sunanda Das's interests?

Sunanda Das has interest in Children, Education, Hollywood Movies, Photography, Science And Technology, Reading Novels, Arts And Culture, Video Games.

What skills is Sunanda Das known for?

Sunanda Das has skills like Bpo, Business Analysis, Service Delivery, Team Management, Outsourcing, Offshoring, Mis, Manual Testing, Business Intelligence, Hr Management, Database Administration, English.

Who are Sunanda Das's colleagues?

Sunanda Das's colleagues are Daxayani Gagalani, Trey Harris, Saksham Singhal, Praveen Kumar N, Mayur Koli, Vimal Kumar, Nandini Kp.

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