1. Effectively set up the support portal for client and reduce the waiting time in every ticket.2. Plan and implement process of development.3. Ensure that all module are delivered on-time, within scope and within budget.4. Communicated with team lead and client.5. Advised upper management on technology, marketing, and design.6. Sprint design for new module of product, Daily scrum meeting.7. Track real-time progress by using the Jira management tool.8. Expertise in change management with existing data handling.9. Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.10. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.11. Ensure resource availability and allocation.12. Develop a detailed project plan to monitor and track progress.13. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.14. Measure performance using appropriate project management tools and techniques.15. Manage the relationship with the client and relevant stakeholders.16. Perform risk management to minimize potential risks.17. Create and maintain comprehensive project documentation.18. Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.19. Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.20. Track project performance, specifically to analyze the successful completion of short and long-term goals.21. Develop spreadsheets, diagrams and process maps to document needs.

1. Analyzed and then effectively strategized in regard to business goals, deadlines, schedules, budgets, neededresources, and team member coordination2. Clearly communicated problems and progress to upper management via engaging and artful presentations3. Performed tasks central to program progress, including scheduling, budgeting and accounting, and resourcemanagement4. Communicated with coordinated project employees and client5. Advised upper management on technology, marketing, and design6. Sprint design for new module of product, Daily scrum meeting7. Track real-time progress by using the Jira management tool8. Expertise in change management with existing data handling9. Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects10. Ensure that all projects are delivered on time, within the scope,11. and within budget12. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuringtechnical feasibility13. Ensure resource availability and allocation14. Develop a detailed project plan to monitor and track progress15. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques16. Measure performance using appropriate project management tools and techniques17. Manage the relationship with the client and relevant stakeholders18. Perform risk management to minimize potential risks19. Create and maintain comprehensive project documentation20. Meet with clients to take detailed ordering briefs and clarify specific requirements of each project21. Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels22. Track project performance, specifically to analyze the successful completion of short and long-term goals23. Develop spreadsheets, diagrams and process maps to document needs24. Perform other related duties as assigned

1. Maintain records of employee data in accordance with established protocols.2. Collaborate with cross-functional teams to develop and implement cost-saving initiatives effectively.3. Handled the outsourcing/offshoring of client's professional records as required, ensuring compliance with standards.