Sundance Whitaker Email & Phone Number

- Collaborate with other managers to ensure that schedules and timelines are accurate.- Facilitate the activities of the Systems Test Team to ensure efficient performance of their duties.- Schedule work windows, testing, and cutovers. - Test and Commission of systems software and equipment.- Track and Report systems testing progress.

Montana

I fulfilled the role of Signal Construction Supervisor for BNSF Railway. Here, I led a team of unionized employees and contractors to install and upgrade signal locations. Coordinating with multiple departments and other stakeholders, my team surveyed, constructed, tested and in-serviced more than 45 major projects. I ensured team safety, managed budgets.

-Enhanced customer satisfaction by providing direct technical assistance and leading the local support team as an expert level point of contact.-Provided training and technical support to operators and technicians for efficient operation of systems.-Reduced on-hand parts inventory and emergency orders by more than 50% with no impact on uptime.-Conducted.

-Scheduled and provided preventative, routine, and non-routine maintenance on mail processing systems.-Minimized machine downtime by troubleshooting and repairing customer equipment.-Fostered positive customer relations by communicating effectively and being responsive to inquiries and complaints in a cooperative, supportive, and professional.

-Coordinated interdepartmental cooperation to assure smooth product flow.-Reorganized product flow, decreasing turnaround time from seven to three days.-Ensured inventory accuracy by implementing status reports, which reduced excess inventory by 20%.-Spearheaded the efforts of six technicians to achieve daily goals of testing, troubleshooting, and.

-Managed and scheduled work and maintenance for up to 35 direct reports.-Implemented a calibration monitoring system, eliminating the amount of cal-expired test equipment.-Increased accuracy of quality assurance programs by inspecting and enhancing maintenance procedures.

-Trained in avionics electronics maintenance and repair.-Serviced electronic and electro-mechanical components for Marine Corps helicopters.-Enacted proactive corrosion control on avionics components decreasing failure rates from rust by 50%.