Sundance Whitaker Email & Phone Number

Port Angeles, Wa, Us

- Collaborate with other managers to ensure that schedules and timelines are accurate.- Facilitate the activities of the Systems Test Team to ensure efficient performance of their duties.- Schedule work windows, testing, and cutovers. - Test and Commission of systems software and equipment.- Track and Report systems testing progress.

Montana

I fulfilled the role of Signal Construction Supervisor for BNSF Railway. Here, I led a team of unionized employees and contractors to install and upgrade signal locations. Coordinating with multiple departments and other stakeholders, my team surveyed, constructed, tested and in-serviced more than 45 major projects. I ensured team safety, managed budgets, planned work tasks for efficiency, developed employees, provided presentations, mentored colleagues and subordinates, conducted audits for safety and quality, handled conflicts, and strove to challenge my team to continuously improve.

-Enhanced customer satisfaction by providing direct technical assistance and leading the local support team as an expert level point of contact.-Provided training and technical support to operators and technicians for efficient operation of systems.-Reduced on-hand parts inventory and emergency orders by more than 50% with no impact on uptime.-Conducted monthly customer meetings to discuss production, operational status, and address concerns.-Encouraged and challenged the customer to increase machine utilization, resulting in more than three times the amount of production than the previous year.

-Scheduled and provided preventative, routine, and non-routine maintenance on mail processing systems.-Minimized machine downtime by troubleshooting and repairing customer equipment.-Fostered positive customer relations by communicating effectively and being responsive to inquiries and complaints in a cooperative, supportive, and professional manner.-Managed parts inventory, customer service calls, and preventative maintenance schedules.

-Coordinated interdepartmental cooperation to assure smooth product flow.-Reorganized product flow, decreasing turnaround time from seven to three days.-Ensured inventory accuracy by implementing status reports, which reduced excess inventory by 20%.-Spearheaded the efforts of six technicians to achieve daily goals of testing, troubleshooting, and repairing systems prior to field install to help eliminating down time and productivity loss.

-Managed and scheduled work and maintenance for up to 35 direct reports.-Implemented a calibration monitoring system, eliminating the amount of cal-expired test equipment.-Increased accuracy of quality assurance programs by inspecting and enhancing maintenance procedures.

-Trained in avionics electronics maintenance and repair.-Serviced electronic and electro-mechanical components for Marine Corps helicopters.-Enacted proactive corrosion control on avionics components decreasing failure rates from rust by 50%.