Sundar Kumar Email & Phone Number

Kochi

Currently supporting the Kochi site as Manager - Facilities & logistics and supporting the site in all the aspects of administration and facilities requirement as already mentioned.

Info Park, Kochi, Kerala, India

World leader in providing with BPO, ITO, F&A & HRO Back End Processing.Independently, supported the Kochi Site in expansion from strength of 1100 to present strength of 4000 manpower by providing independent support in areas of security, M&E services and various support services required for proper functioning of the site. Headed the team consisting of 3 direct members and 140 manpower support members for providing 24 x 7 Facility services. As part of project infrastructure, had successfully contributed in Infrastructure development from converting of a Warm shell to an established fully functioning floor as per the business requirement and specifications. During the tenure had experience of setting up seven floor’s (1.10 L sq.ft approx.). The requirements and specification varied differently for BPO, ITO and F&A services businesses.

New Delhi Area, India

An upcoming Wealth Management House established at Jan’05 with employee strength of 50 and having 05 branches, with an AUM of 60 Crores. Manager – HR & Administration Accomplishments:Created and established an HR & Administration department to support the working of the Company professionally.Formulating Company policies and guidelines for building up a strong framework for smooth and regulated functioning.Defined organizational structure, role & profile of all employees.Introduced the concept of 3G’s Growth of customer, Growth of Company & Growth of employees and implemented by linking the same with performance and appraisal.Devised a revenue based Target and incentive structure for the sales Department.Was also independently responsible for the recruitment, leave record management, staff welfare activities. Responsible for the creation and implementation of SOP’s for the said functions

New Delhi Area, India

A Pharmaceutical and Biotechnology division of LG with a manpower strength of 100 and having 08 branches through out the country. Accomplishments:Mentored a team of 10 contractual staff.Developing and implementing Procedures, control systems for maintaining hygiene and aesthetic working environment. Devising & implementing of SOP’s for smooth functioning of the office on various aspects of administration.Saved on costs through restructuring and defining of role of the support staff for effective functioning within the office.Saved on costs by developing and fixing up of vendors for routine and regular requirement of the office. Saved on costs by systematically switching on from cash mode of transactions to cheque mode, for all the services and material procured through various external agencies. Responsible for general aspects of the administration viz.; Security, housekeeping, stationary management, Procurement, AMC’s, Vendor Development.

New Delhi Area, India

Accomplishments:Was Independent in charge of the facilities function for the entire North Region consisting of 13 locational offices and CFA’s.Achieved uniformity in service level of the function across all the locational offices by standardization of SOP’s & implementing Periodic Audits on processes pertaining to the function. Preparing & monitoring of Annual Budgets of the said function and leading efforts for streamlining of processes with an objective of optimizing of the operational cost without compromising on the service standards.Ensured operational profitability and quality of service of vendors through constant monitoring and reviewing on all aspects.Responsible for general aspects of the administration viz.; Security, housekeeping, stationary management, Procurement, AMC’s, Vendor Development.

New Delhi Area, India

Mentored a team of 20 contractual staff. Was responsible for monitoring Travel Desk, Housekeeping, Cafeteria, Travel & Boarding Arrangements, Mail Room Management, Stationary, Events, and Company Vehicle Insurance.Maintained and controlled all India AMC’s for all locational offices centrally.Formulated vendor performance parameters for regional offices as a process towards decentralization and standardization.Successfully organized events upto a capacity of 35,000 pax with key element of security independently handled by me.Successfully developed & implemented an automatic “On-line Conference Room Management System”, for hassle free Board room / meeting room utilization.Established the facility of providing on line information provision for Boarding arrangements by Contracting with hotels at 42 cities and towns across the country for facilitating employee stay on official travel. Significant contribution upto 40% of approved budget, towards cost optimization in specific areas like, Stationary, Car Rentals, Audio/Visual equipment rentals, AMC’s, Insurance. & Travel through proper planning, renegotiations & exploring alternatives.

B.Com Pass, Commerce

High School, Science