Immediate Joiner | IT professional with 9+ years of experience in the IT industry, specializing in Linux, Windows serveradministration. Proven expertise in supporting AWS services, Windows Active Directory, Group PolicyObjects (GPO).Create usernames and reset passwords in Active Directory whenever new users join and receivesystem assignments. Create security group and add users to specific group.✓ Building, installing, configuring, and administering servers upon request from the CapacityManagement team.✓ Building, installing, configuring, and administering Windows 2016/2019 servers for applicationhosting.✓ Managing Active Directory in Windows Server 2016 and 2019, including Group Policy.✓ User account creation, applying group policies in Active Directory, permission management includingsecurity policies, and providing access rights based on business needs.✓ I have knowledge in Microsoft Exchange Management Console for mailbox creation, distributiongroup creation, and mail contacts.✓ I have knowledge of basic Linux commands.✓ I have knowledge of EC2, VPC, S3, IAM, RDS, CloudWatch, Lambda, CloudTrail, SNS, and AWS Billing.Provide first-line support for server hardware and software issues, ensuring that incidents are logged,categorized, and prioritized according to severity.✓ Monitor server performance using system monitoring tools (e.g. Nagios) to ensure servers arerunning efficiently and resolve minor issues promptly.✓ Perform basic troubleshooting and system maintenance, such as restarting services, analyzing eventlogs, and assisting with the installation of patches and updates.✓ Assist in the creation and management of user accounts, groups, and permissions within ActiveDirectory.✓ Respond to user-reported issues related to server access, login problems, and server connectivity,more complex issues.✓ Provide support for server backups and assist in the restoration of data as needed.Configured and maintained Windows Server environments (2008-2016) to meet businessrequirements and provide high availability.✓ Administered and maintained file services, including NTFS permissions, shares, and quotas to ensuresmooth user access to resources.✓ Troubleshot server-related issues, including hardware failures, network connectivity issues, andsoftware problems, reducing downtime by 20%.✓ Worked with the IT support team to resolve service tickets and escalate unresolved issues for promptresolution.