Sundar Lingam Suyambu Thangam Email & Phone Number

Dubai, United Arab Emirates

- Oversaw end-to-end IT infrastructure design, planning, procurement, and deployment, ensuring optimal delivery and scalability.- Orchestrated the strategic planning of the annual IT budget and spearheaded project management efforts to implement advanced cyber defense and IT systems infrastructure for three group companies.- Managed the organization's servers, including Windows Domain, AD servers, and NAS storage, ensuring a secure and efficient IT environment.- Directed the management of email security, domain protection, IAM, network data traffic, and cloud servers, strengthening the organization's digital infrastructure.- Led cybersecurity and network security initiatives, ensuring data security and privacy for confidential information, and enhancing user data protection for 200+ users.- Provided expert technical support for 50+ Intercard clients across the Middle East, Europe, and Asia, ensuring smooth operations and high client satisfaction.- Executed, supervised, and maintained Site-to-Site and client-to-site VPN setups, enabling secure private and remote network access across 5 worldwide locations.- Managed the Microsoft Office 365 platform for 200+ users and implemented IAM and security policies, ensuring the organization's security and efficient file management.- Conducted routine IT hardware maintenance, generating meticulous reports and logs, and executed patch upgrades, ensuring optimal functionality of the infrastructure.- Implemented a ticketing management and tracking system, enhancing efficiency and streamlining the management of internal and external support teams.

Jeddah, Makkah, Saudi Arabia

-Successfully executed the implementation of 35+ Intercard FEC databases within a 33-month time-frame, spanning multiple locations in Saudi Arabia and catering to Class B and Class C FEC & Amusement center operators.- Managed FEC IT Architecture for 25-30 amusement stores, supporting & maintaining 2400 cashless devices with 1.5-2M transactions.- Enhanced revenue by 30% for amusement operators through the seamless integration of a cashless system, providing technical and operational training.- Project management of the Saudi government's E-invoice regulation for B2C with the Intercard software development team, deploying the upgrade to nearly 150 clients.-Effectively oversaw the network traffic for approximately 25 arcade centers, improving operations and ensuring efficient workflow.- Led technical team supporting major Class B & C FEC operators in Tier-1, 2, and 3 cities, providing tier-2 support.- Project management on the integration of payment gateways & ATM span machines with cashless system for Self-Kiosk, e-commerce payments.- Generated $4 million in business over 2 years.- Deployed cloud-based solution for global FEC operator access, reducing IT-infrastructure maintenance.- Directed 1500-2000 support tickets for major FEC operators, providing tier-2 support.- Conducted feasibility study and implemented cybersecurity, network security solutions to secure FEC system.- Provided consultation to various FEC operators, improving performance and developing promotional activities.

Bengaluru, Karnataka, India

- Developed a open source multi functional network device for small scale organization to manipulate data security and internet security.- Executed the deployment of Extended Detection and Response (XDR) for testing and maintaining the corporate network.-Seamlessly integrated Palo Alto firewall with no downtime, actively monitored, and maintained it for efficient traffic management, network access, and user activities. Executed comprehensive policy implementation and network traffic shaping.- Disciplined 250 - 300 Network Technical engineers to improve their Network security skills and bag major roles in their corporate career.- Utilized the opportunity to perform major cybersecurity testing and end-point solutions deployment for corporate IT structures by providing solutions to secure Public/Private network from evasive attacks.- Binding together various VM-ware, firewall, NAC and Wi-Fi solutions to build private cloud architecture serving as online platform for various operational requirements. - Counseled network security solution, Linux administration to improvise and manage multiple end point devices for large scale organizations.- Appraised as best team player in building team strength and helping the team achieve success with time competence.