SUMMARYI am a results-driven operations and technology executive with over 25 years of leadership experience in the banking sector, specializing in Operations Management, Information Technology, and Compliance Risk Management. I have successfully managed robust programs across Deposits, Credit and Debit Cards, Payments, Consumer Lending, and Real Estate Lending, implementing process improvements that enhance efficiency and customer experiences. Skilled in managing large-scale budgets and complex technology contracts, I utilize both Agile and Waterfall methodologies to lead cross-functional teams and execute strategic initiatives that align with regulatory requirements. Recognized for establishing governance frameworks to ensure compliance with major banking regulators, I am a strong communicator dedicated to fostering inclusive teams that drive innovation. I am eager to leverage my expertise in strategic program management and technology transformation to contribute to a forward-thinking organization.