Sunder Thyagaraj Email & Phone Number

With over a decade of experience in the IT industry, I am a dynamic, team-spirited, and achievement-oriented professional currently serving as a Technical Project Manager at Oracle Cerner in Bangalore. My expertise lies in streamlining business processes, driving continuous improvement, and building robust teams capable of overcoming any obstacles.I lead business-led IT projects and internal initiatives related to data center infrastructures in my current role. I am responsible for the end-to-end management of major projects, such as Compute Get Well, Data Center Migration, VPC-LACP Configuration Changes, Storage Array Tech Refresh, and Standard Infrastructure Clean up. Additionally, I spearheaded the expansion of the in-house tool, Monitoring Event Fabric, following Agile processes.As a Technical Project Manager, I excel in developing and communicating project plans, managing project scope, and fostering transparent and trusting environments where challenges are met with problem-solving and value delivery. I am adept at monitoring contracts and service level agreements, identifying risks, and implementing mitigation actions to ensure seamless project development.In my previous role as a Senior System Engineer at Oracle Cerner, I played a key role in ensuring high availability of monitoring solutions, handling priority tickets, and providing on-call support. I led the vulnerability remediation effort on Windows servers, automated deployment processes using Chef, and collaborated with vendors for licensing and troubleshooting.Earlier in my career, as a System Engineer, I proactively addressed production issues using monitoring tools, analyzed system logs, and contributed to change management and ticketing processes. I have a solid foundation in ITIL best practices and possess hands-on experience with various monitoring tools such as Spectrum OneClick, and CA UIM Alarm Sub Console.My journey in the IT industry began at Schneider Electric, where I served as a Senior Executive handling technical issues related to back UPS and Smart-UPS. In this role, I created service sales opportunities, managed escalations, and served as a single point of contact for Very Important Customers.My skills include problem-solving, critical thinking, project management, strong communication, adaptability, collaboration, operations management, business excellence, process enhancement, and proficiency in Agile methodologies. With an analytical mindset and attention to detail, I bring experience to every project, ensuring success and growth in every endeavor.

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  Bangalore College Of Engineering And Technology

  Electronics And Communications Engineering