Executive Operations
CurrentCoordinating with Malaysia/ US Team for distribution of login details to students.Solving customer problems/Escalations.Preparing reports.Maintaining database sheets and updating it on daily basis.Maintaining sales report/database.Coordinating with Accounts department for raising Performa Invoice & Final invoice.Keeping a track on payment received.Responsible for forum Marketing –iclassKeeping a track of customer complaints and prepare analysis report.Ability to function in almost any scenario and go the extra mile to get the job done.All other day to day operational concerns.