📈Passionate about customer delight and driving revenue growth. 💼 18 years of expertise in customer success, business development and strategy with use of technology and data. 👩💼Led sizeable teams, conceptualized and refined products, demonstrated leadership in dynamic environment and leveraged data insights to strategic decisions.🚀 Supply Chain Finance Expert Driving Financial Access for MSMEs and SMEs
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Vp - Customer SuccessMoveinsyncBengaluru, Ka, In -
Vp - Customer SuccessMoveinsync May 2024 - PresentBengaluru, Karnataka, India -
Dvp - Supply Chain FinanceYubi Oct 2022 - Apr 2024Bengaluru, Karnataka, IndiaAt Yubi, we are zealous and devoted to cater to the financial right of access to capital to MSMEs and SMEs. This next generation technology revolution will ensure India become 5T economy.- Have resolved the working capital needs of 500+ SMEs through supply chain financing solutions (Vendor Finance, Dealer Finance, Sales Bill discounting, Purchase Bill Discounting, Factoring)- Assured Churn < 10% & NPA > 9.5 -
Vp - Customer Success And OperationsRoutematic Mar 2018 - Oct 2022Bengaluru Area, India• Introduced Fleet aggregation in employee commute space - Set-up Fleet operations in multiple cities; increased operations by >300%, revenue 4 times - Upsell fleet for 40 customers including 4 largest revenue customers• Led Consulting team, Customer success team, Operations & Managed services at Routematic - Led the team of >250 people (200% growth YOY)• Introduced Manpower business with innovative SLA based guarantees. 200% growth YOY• Algorithmic modelling to optimize fleet, cost and routes using data analytics translating in ~30% cost saving for customers and 15% average yearly increase in revenue from existing customers.• Leading GTM for Routematic employee commute B2C business (COCO Rides)• Managing successful client relationships, driving innovative business process transformations with data centric insights• Expertise in translating complex business problems to functional requirements, designing, and building solutions, project roadmap planning and delivery and in leading high performing teams. -
FounderJowist May 2016 - Feb 2018Jowist (Joy with study) provides best-in-class learning aid where students develop habit to love to learn. The highlights of Jowist are as following:o Most innovative and engaging education content ever createdo Based on the concept of age old yet famous Panchatantrao Every topic of Math is explained through highly immersive video story and interactive games. o More than 100 stories and games (teach students with real fun.)o Highly intriguing video lessonso Gamified courseo The stories explain the topic or leave clue which students are required to solve in order to go ahead in the story. The clue in the story entices the students to understand the topic concepts.
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Solutioning And Strategy Lead (Finance)Hewlett-Packard May 2010 - Dec 2011 -
Student (2010 Batch)Indian School Of Business Apr 2009 - Apr 2010 -
Principal S/W EngineerSap Labs India Jun 2004 - Mar 2009
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Principal Software EngineerSap Labs India Jun 2004 - Mar 2009
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Principal Software EngineerSap Labs Jun 2004 - Mar 2009 -
Team Lead At Software Distribution Center (Sdc) & Portal Solution Office (Pso)Sap Labs Jun 2004 - Mar 2009Selected by management to setup two strategic teams - SDC and PSO - after rigorous selection among ~20 leadsGrew SDC India to the largest SDC team worldwide - from 2 to 32 members serving 5000 systems in a span of 3 yearsSetup a team to enable rollout of infrastructure support for "ByD": the first strategic product from SAP Labs IndiaLed the new projects initiative and built in-house capabilities that resulted in 8 new projects being awarded to SAP Labs India instead of other locations - this resulted in savings of USD 3 millionAwarded "SAP Wall of fame" for customer focus for increasing client's productivity by ~20%Roles & Responsibilities:Customer interaction & delivery:Took on additional responsibility besides my defined role and trained ~25 client teams worldwide This reduced load on the PSO team and clients and considerably increased their productivity by ~20%Product innovation: Interacted effectively with portal developers and recommended innovative ideas for enhancing the performance - this resulted in efficiency enhancement of portal by ~15% Infrastructure establishment and management: Led the first team in the entire SAP community to implement latest versions of J2EE engine and R/3 - played a pivotal role in helping the community understand the requirement of the installation and upgrade processesProcess improvement: Revamped and automated processes of system setup and landscape adjustment, reducing setup time from 8 hours to 2 hour - significant increase in productivity of client & teamPeople capability development and internal training: Developed, modified and delivered ~10 orientation modules that reduced training time for new team members by ~25% -
Systems EngineerWipro Technologies Jul 2003 - May 2004Developed network management system (NMS) and network element for Ciena systemsResponsible for installing network management systems for entire project whenever needed
Suneet Kumar Education Details
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Finance, Marketing -
Chinmaya Vidyalaya, B. S. CityScience
Frequently Asked Questions about Suneet Kumar
What company does Suneet Kumar work for?
Suneet Kumar works for Moveinsync
What is Suneet Kumar's role at the current company?
Suneet Kumar's current role is VP - Customer Success.
What schools did Suneet Kumar attend?
Suneet Kumar attended Indian School Of Business, National Institute Of Technology Warangal, Chinmaya Vidyalaya, B. S. City.
Who are Suneet Kumar's colleagues?
Suneet Kumar's colleagues are Alen Christo George, Rahul Choudhary, Hrusheekesh Ravichandran, Tithi Shrivastava, Narender Thati, Koushal Acharya, Mohitt Grover.
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Senior Resource Manager | Technical Recruiting Expert | Helping It Professionals Land Their Dream JobsNoida -
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Suneet Kumar
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