With over 18 years of experience in international education, I have a proven track record in driving institutional growth, business development, and operational efficiency. My career includes leadership roles at the regional and global levels, delivering strong outcomes in student recruitment, process development, and team managementIn my current role as President of MSM, I have:Represented MSM at numerous international education conferences, enhancing global presence and networking.Met sales targets for many partner schools, driving significant growth in student enrollments.Mentored the team on strategic initiatives and provided training for professional development.Oversaw operational processes and audits, developing effective audit mechanisms.Leveraged my passion for data analysis to support decision-making and strategic planning

As the VP, Global for MSM, I oversaw global operations and business development initiatives across various international markets. In this role, I:Led global expansion strategies, identifying and onboarding new institutional partners.Managed cross-functional teams to align regional and global goals, ensuring operational efficiency and strong market performance.Cultivated relationships with educational agents and partners globally, focusing on maximizing student enrollment.Directed strategic business development efforts across key regions to increase market share for MSM and its institutional partners.

As the Vice President of Operations, I was entrusted with leading critical functions that contributed to the overall success of the organization:Managed back office operations, streamlining processes to improve overall efficiency and service quality.Spearheaded new institutional launches across regions, contributing to MSM's expanding portfolio.Led business development efforts, successfully forging new partnerships with educational institutions.Developed standard operating procedures (SOPs) and audit mechanisms to maintain compliance and performance consistency.Oversaw sales and operational teams, ensuring that targets were consistently met while fostering a collaborative work environment.

As the Director for Northern Lights College in India, I have been responsible for promoting the college and its programs across India. Key responsibilities include:Developing and executing student recruitment strategies in alignment with institutional goals.Managing agent networks and partnerships to expand the reach of Northern Lights College.Organizing student outreach programs, educational fairs, and virtual sessions to connect with prospective students.Providing comprehensive counseling to students on program selection, admissions processes, and visa requirements.Collaborating with the team to meet annual recruitment targets and maintain a consistent student pipeline.

Key Responsibilities:Led operations and management, advancing from an initial role overseeing SOP (Statement of Purpose) checking and student visa preparation guidance.Promoted to Associate Director, managing a team of professionals and overseeing student recruitment processes.Developed and implemented operational strategies to enhance efficiency in student admissions and visa applications.Collaborated closely with international institutions to build partnerships and drive student placements abroad.

Key Responsibilities:Managed the overall operations of the Vasna Centre, ensuring smooth day-to-day functioning and high-quality service delivery.Coordinated faculty schedules for the company's main three centers, optimizing staff allocation and ensuring efficient class conduct.Monitored performance metrics and provided guidance to faculty and staff to meet organizational goals.Implemented strategies to enhance customer satisfaction, retention, and the overall success of the center.Key Achievements:Achieved set targets and played a pivotal role in the Vasna Centre receiving the "Best Performing New Centre" award in the 2nd state-level competition.Successfully improved operational efficiency at the Vasna Centre, leading to increased enrollment & enhanced customer satisfaction.Streamlined faculty scheduling across three centers, reducing conflicts and improving overall class management.Contributed to maintaining high standards of service and education across multiple centers, bolstering the company’s reputation and growth.

Key Responsibilities:Oversaw the administrative operations of UCMAS across the state, ensuring that all franchise offices were effectively supported and compliant with organizational standards.Provided strategic guidance to franchise offices, helping them implement best practices and improve operational efficiency.Managed relationships between the central office and franchisees, facilitating communication, resolving issues, and ensuring alignment with UCMAS policies.Coordinated training programs and provided administrative support to franchise offices to enhance their performance and customer satisfaction.Key Achievements:Successfully improved the operational efficiency of multiple franchise offices through targeted support and process optimization.Strengthened the network of franchise offices by fostering collaboration and consistent communication, leading to a unified approach across the state.Worked closely with the team coordinating the 1st and Second State level Competition in the State of Gujarat for UCMAS.

Key Responsibilities:Taught programming, including C, C++, Visual Basic and MS Office, focusing on practical skills and real-world applications.Developed and delivered comprehensive course materials, ensuring student success in both theoretical and practical aspects.Served as the Technical Coordinator, overseeing the maintenance and implementation of IT infrastructure to support academic activities.Managed branch office operations, including administrative tasks, staff coordination, and resource management.Ensured the smooth functioning of the branch by optimizing workflows, maintaining office systems, and supporting both faculty and students.Key Achievements:Improved student outcomes in programming and MS Office courses.Successfully managed technical operations, contributing to a seamless and efficient academic environment.Enhanced branch office efficiency by streamlining processes, leading to better resource utilization and improved staff coordination.

Key Responsibilities:Taught programming, including C, C++, Visual Basic] and MS Office to students, focusing on both theoretical knowledge and practical application.Designed and delivered course materials, ensuring students gained a strong understanding of programming concepts and software proficiency.Held the position of Exam Coordinator, overseeing the planning, scheduling, and administration of exams.Coordinated with faculty and staff to ensure smooth exam processes, including the preparation of exam papers and maintaining exam integrity.Key Achievements:Successfully improved student outcomes in programming and MS Office. Streamlined the exam coordination process, reducing errors and ensuring timely results.Played a key role in maintaining academic standards and supporting students’ academic progress.

Key Responsibilities:Taught curriculum on MS Office, programming, and system analysis to students across various levels.Designed course materials that addressed both theoretical concepts and practical applications.Provided hands-on training in MS Office, helping students gain proficiency in essential software tools.Guided students through programming fundamentals, teaching languages such as C, C++, Visual Basic Educated students on system analysis techniques, preparing them for real-world IT challenges.Key Achievements:Enhanced student proficiency in MS OfficeSuccessfully mentored students in programmingDeveloped a structured approach to teaching system analysis, leading to better student understanding and project outcomes.

Key Responsibilities:Managed and coordinated schedules for the ongoing batches and incoming batches.Ensured timely completion of tasks by aligning schedules with project deadlines.Communicated effectively with team members to adjust and optimize schedules based on project needs.Monitored progress and made necessary adjustments to avoid delays.Key Achievements:Successfully managed the scheduling of batches along with faculty and QA team resulting in timely batch completion.Developed a streamlined scheduling process that improved overall team productivity in support with the QA team.