Alison Sung Email & Phone Number

Orange, California, United States

California, United States

• Provide great service to employees via case management systems• Practice records retention, compliance and recommend best practices with high volume for U.S. and APAC regions. • Member of the I-9 task force, formed during 2020 to maintain a smooth onboarding experience during peak retail hiring season.• Ability to source information from Knowledge Base to correctly process information as needed for different regions.• Prioritize and respond to cases based on global urgency.

Vail, Co

• Provide great service to employees and applicants by assisting with inquiries and any otheremployee needs• Maintain employee records and compliance during all stages of an employee's tenure• Update employee payroll information and deductions in a timely manner• Coordinate with our off-site payroll team to resolve any pay discrepancies• Create materials for Employee Relations projects (Monthly HR calendar, Birthday andAnniversaries, Recognition powerpoint, Employee Party Planning Committee, and etc.)• Various administrative duties as needed.

Vail, Co

Conduct Marriott brand training such as New Employee Orientation and service trainingManage and track all required trainings for employees to ensure timely completion andcompliance (Motor Vehicle compliance, service training for Marriott brand and Vail brand,computer trainings, and etc.)Champion talent development classes to help employees continue to develop. Act as aresource by recommending different platforms and courses.Communicate with managers and employees through various methods such as a monthlynewsletter, flyers, and Facebook updatesAssist with the onboarding of new employees and lead new employees on a property tour.Perform HR functions such as resolving simple employee relations issues, helping to planemployee events, and general HR office functions

Vail, Co

Communicate with other departments and managers about company news, updates, andevents as well as communicate with applicants about open positions, how to apply andanswer inquiriesResponsible for accurate and compliant onboarding and E-Verify data entry for domesticand visa employeesCoordinate employee housing and input rent and security deposit deductions.Maintains employee files, key payroll deductions, and interact with various corporatedepartments to resolve payroll and benefits issuesMember of a task force to assist a different resort location in their ramp up for the season

Vail, Colorado

Organize and process guest check-in/check-out, providing friendly and welcoming serviceAssist guests with questions, concerns, and requests in a professional mannerTraining included procedures for Guest Recovery, Check-ins and Check-outs

Vail, Co

Oversee the opening/closing of the Adult Ski School location at Golden PeakResponsible for coordinating bookings and scheduling for instructors and guestsManage staffing and morale throughout the peak and off-peak times to provide optimumguest service. Respond to and solve guest concerns, both internal and externalAdapt to various positions as supervisor, administrator, and seller as needed

Provide support to the test center staff. Able to work in a team atmosphere with constant interruptions. Responsible for additional projects assigned. Serve as the first form of contact to the test center: answer phones and inquiries from staff, students, and faculty. Take messages and screen calls. Assist in test registration. Assist with preparation for the EPT/ELM and the GWT. Assist with database entry and updates for GWT, EPT/ELM, and small room testing. Administer PCPT. Be familiar with other departments and their role to the campus community. Be familiar with different exams offered on campus.

Master’S Degree, Rhetoric And Composition/Literature

Activities and Societies: National Society of Minorities in Hospitality

Bachelor Of Science (B.S.), Hospitality Administration/Management

Activities and Societies: National Society of Minorities in Hospitality