Digital Product Manager
CurrentLeading the development and support of digital content, products and digital transformation for North America, Sony’s largest and most profitable region.• Direct the Professional website, managing all digital marketing campaigns and publishing activities.• Oversee the Sony Pro USA mobile app pushing new products and announcements via targeted notifications and exclusive live event content.• Lead a team of Data Analysts, Editors and Strategists.• Set, devise and execute sales-driven digital marketing strategies that target customer needs, pushing brand awareness, engagement, advocacy, and conversions.• Present, train, and inform various teams within the company on digital initiatives.• Organize and host team meetings with engineers, UX, marketing, upper management, and end-users.• Measure performance against digital KPIs; digital growth up +160% YoY.• Significantly contribute to R&D and ideation, resulting in profit and growth.• Closely track and monitors content data including website traffic, tagging, click-through rates, bounce rates etc. and provide data and analytics insights, suggesting areas for improvement based on hard data.• Serve as gatekeeper of global editorial guidelines, UX, and content templates resulting in alignment with overall global branding.• Oversee SEO, keywords, metadata, and site discoverability.• Manage and prioritize system enhancements, change, bug, and development requests, software and support updates, via project management tools.• Own product database, supporting sales functions, order management, and fulfillment.• Manage region-specific translations from global content.• Direct web transformation projects and platform migrations.• Work with global digital stakeholders, agencies, and cross-functional partners in the US, Canada, UK, Turkey, Greece, India, and Japan