Full responsibility for all aspects of gifts of securities processing for client and their donors. Managed all broker relationships for timely processing of securities donated. Maintain, develop, operate custom software for handling gifting process and the back office tools. Monitor and maintained rapid processing throughput of each donation to provide timely and smooth transfers. Monitor and administer communication with donors on delayed gifting. Troubleshoot problem gifts to provide… Show more Full responsibility for all aspects of gifts of securities processing for client and their donors. Managed all broker relationships for timely processing of securities donated. Maintain, develop, operate custom software for handling gifting process and the back office tools. Monitor and maintained rapid processing throughput of each donation to provide timely and smooth transfers. Monitor and administer communication with donors on delayed gifting. Troubleshoot problem gifts to provide completions of transfers. Show less

Responsible for managing general office administration, human resources, essential systems support. First level customer support for clients. Approved of all A/P and A/R daily operations. Managed purchasing of all necessary office operations, including VoIP phone system.Maintained coordination and services of all office equipment. Coordinated and implemented office move from physical location to virtual and maintains 7 virtual locations.

Maintained sales and manufacturing management of a HVAC & Food Service equipment supplier of ventilation equipment for restaurant facilities.

Managed a call center that ranged from 8 to 26 employees(seasonal). Maintained and resolved inbound complaint calls on quality, sales, service, additional orders and COD shipments of studio portrait appointments. Managed staff of 12 order processors and data entry. Maintained a 3 day turn around on processing orders for COD customers, and mail response on missed portrait appointments, to gain lost sales.

Duties ranged during employment:Sales Check Clerk and Data Entry of Sales for Southeast RegionPast Dues Collections SpecialistInventory Management of Field Vending Equipment

Part time job while in high school.This company always came to the school and recruited the top students in COO(cooperative offices occupations).I was chosen out of 5 candidates.Performed duties in A/R, A/P, payroll, inventory, marketing.