A dynamic and effective leader having ability to lead team of skilled professionals with expertise in end to end telecom processes & systems in order to realize the strategic business tasks of the organisation aimed at revenue maximization through building revenue assurance capabilities. Having 17+ years of telecom experience with proactive attitude, capable of thinking in and out of the box, generating new solutions and ideas. Possesses excellent interpersonal, communication and organizational skills with proven ability in team management, process standardisation and risk management.Core Competencies:• Proven competence in leading big teams and managing large operations.• Hands on experience of managing Finance Shared Service Centre (FSSC) operations. Revenue Assurance, fraud management, Customer billing, order to cash.• Financial reporting in line with applicable accounting standard and guidelines covering finalization of financial statements, variance analysis, critical review of assets, liabilities, expense, revenue, review of schedules and managing internal and external audits , distributor commission and incentive settlement.• Spearheaded Automation of operational controls and system deployment to achieve operational excellence , effectiveness and accuracy.• Expert in Driving operational projects in the area of financial reporting, revenue enhancement, cost optimisation, improving operational efficiency and customer satisfaction.• Business process benchmarking and standardisation. Created SOP’s & Manuals to facilitate smooth functioning of delivery process• Hands on experience in centralisation / decentralisation of operations.• Define and aligned functional strategy in line with overall business goals.• Constantly overachieved functional KPI (Key performance Indicator) of revenue saving and fraud loss.• Corporate / Enterprise customer billing dispute resolution.