I drive Sales and New Customer Acquisition strategy across B2B customers, lead sales teams on Customer Experience and Digital Transformation Selling. I am passionate about the transformation that technology can drive in business and in our lives, and about building high performance teams. I have been working in the customer engagement space over the past 18 years, have worn the hats of both delivery and sales, from individual contribution to strategist and exponent and more. Have had the opportunity to work in multiple markets, in MiddleEast to APAC to India. I work at Servion as Head of Sales for India region, I help customers implement their CX Strategy, transform their CX channels adding a wow factor.Being a propoganist of video as a channel, I interact with Startups to transform video to a much broader use case fully engaging AI and ML. If you would like to learn more about how we can transform your engagement with customers through digital channels, please do contact me via Inmail !