Sunil Jatav Email and Phone Number

• Analyzed and optimized business processes for Business, achieving cost savings of 1.25 crore this year and approximately3.4 crore last calendar year through strategic process improvements and efficiency initiatives.• Led a team of 5 members to deliver high-impact solutions, ensuring successful project execution and adherence to timelines while mentoring and guiding team members to meet project goals.• Collaborated with Business and over 40 international clients to understand their unique needs, delivering tailored solutionsacross more than 330 applications, ensuring alignment with industry standards and client expectations.• Conducted in-depth analyses of operational workflows and application performance, identifying areas for improvementthat resulted in significant cost reductions and enhanced operational efficiency.• Implemented and managed end-to-end solutions for Business, optimizing processes and enhancing system performanceacross diverse geographies and operational contexts.• Produced comprehensive data analyses and reports to support strategic decision-making and forecasting, enabling Businessto better manage resources and minimize expenditures.• Monitored project progress, identified risks, and developed mitigation strategies to ensure timely delivery and adherenceto project goals and milestones.• Provided training and support to end-users across multiple countries, improving user engagement and adoption of newsystems and processes.• Leveraged industry-specific tools and methodologies to conduct gap analysis, define technical requirements, and proposesolutions that aligned with business's objectives and operational needs.

• Conducted comprehensive regression testing for provisioning systems used by Business, ensuring seamless integration and reliable performance across software updates.• Identified and reported defects in provisioning workflows, both in UI and backend, contributing to a significant reduction indeployment errors and system downtime.• Developed and executed detailed test cases and scripts specifically targeting provisioning processes, validating systemfunctionality and accuracy in handling service activations.• Analyzed provisioning logs and system behavior to diagnose issues, improving the reliability of service provisioning andenhancing user experience.• Collaborated with development teams to troubleshoot and resolve defects within provisioning systems, ensuring timelyresolutions and reducing the risk of operational disruptions.• Automated regression tests for provisioning modules using industry-standard tools, optimizing the efficiency and coverageof testing processes.• Participated in project meetings and reviews, providing insights into provisioning test results and defect trends to supportdecision-making and project planning.• Documented test procedures, results, and identified issues related to provisioning, maintaining detailed records to aid inproject audits and compliance.• Engaged in continuous improvement initiatives to refine provisioning testing strategies, enhancing test accuracy and contributing to the overall quality of the provisioning system.• Worked closely with cross-functional teams to align provisioning testing efforts with project requirements, ensuring thesuccessful delivery of robust and reliable provisioning solutions.