Comprehensive knowledge and understanding of Information Security, IT Audit, Managed large projects indivisually , handled large projects, proposals/bids , compliance with contract commitments, experience in leading/managing RFI/RFP processes, and Comparative Analysis and Supplier selection processDelivered reliable customer service by optimizing customer service operations and service deliveries by implementing procedures, service standards & operational policies for business excellence and increased market growthProvided insightful knowledge of business process analysis (As-Is, To-Be) and design; managed application based process optimization, from technical solutions using cutting-edge technologiesISMS & Risk Analysis & Management Practices,ISO 27001 ISMS Compliance and Implementation policy procedures.ISO 20000 ITSM Compliance and Implementation policy procedures.ITIL Compliance and Implementation policy procedures.Problem Management Change managementIncident Management,Call Flow Management Help deskInformation Security Audits, Vulnerability Assessment Test,Operation & management Audit,SLA Monitoring and Compliance.IT infra Audit.