Sunil Kumar Email & Phone Number

Engage with and work alongside clients as they plan and prepare to move towards workreadiness, sustainable employment, independence, retirement or other desirable outcomes Ensure clients:o are getting all the support they needo are aware of the full range of support, assistance and financial assistance availableo can easily connect to services, support.

Responsible for the day to day operations of the restaurant that seats 60 customers, hasstaff of at least 5 in any shift and has an monthly turnover of NZ$140,000 Demonstrate leadership in managing operations, resolving issues and managingcontingencies in ways that reflect the company’s values and procedures Monitor the restaurant’s overall presentation.

Mangere East

• Assisting the RM in maintaining restaurant operation by executing QSCV.
• Preparing roster/ employee schedules
• Managing shifts in accordance with company policies, directing activities of employees in maximising sales, operation efficiency and profitability.
• Allocating employees’ responsibilities and monitoring performance.
• Keeping RM informed of any competitive activity that is likely to affect the trading results of the restaurant.
• Training and development of all the employees

Otahuhu

• Achieving business day to day targets (sales, labor, quality )
• Providing consistent training on the floor
• Striving to improving the skills and performance of all crew persons
• Supporting efforts to maximizing sales and profits and minimizing controllable costs by effective directing and supervising work shift activities.

Mangere Town Centre

SOCs, assisting managers in achieving targets, following up on QSC,training of new staff

• Dealing with the customers’ problems to ensure timely & professional responses to all their complaints
• Processing invoices and managing emails
• Managing office budget and supplies
• Making outbound calls
• Answering to the queries and complaints of the customers
• Proper recording and scrutiny of complaints received

• Handling cash
• Treating each customer as a valuable customer
• Making different hot and cold drinks
• Latte arts
• Developing rapport with customers by learning their names, favourite drinks and food items
• Serving the customers “good food and fast”

Regulatory Compliance Level 3, Regulatory Compliance, A

NZ Certificate in Regulatory Compliance Level 3

National Certificate In Public Sector Services, Public And Social Services

National Diploma In Business Level 6, Business Management

Bachelor Of Business Administration (Bba), Marketing/Marketing Management, General, A