Involved in documents verification at the secondary level Involved in Modification in regular CASA accounts for HDFC BANK having a thorough knowledge of the entire process.Involved in documentation and reports preparation.Involved in preparation of monthly Mis-Central Trend Mis, Team Productivity and simulatorInvolved in verification and scrutinizing and authorization of instructions Involved in modification the account in exceptionInvolved in handling Corporate banking customers instructions mail database and coordinating with branches for rectification of queriesInvolved in projects like. Re kyc, AML,TMRInvolved in quality check of documents of a/cs opened for HDFC Bank to ensure zero error/minimize customer complaints (Branches across South East branchesInvolved preparing MIS of the miss-outs at the time of A/c openingAdhering to the laid down process and the Turnaround TimesResponding the queries for the returned deliverables across the branches pan india.Involved in Creating Letter to customers Generation and Upload of the customer Master Data in Intranet database for branchesCheque Stop payment Maintenance.Involved in customer instruction maintenance process like Change of address, Electronic Clearing Maintenance,Query loggingInvolved in of Retail Assets Operation activites Involved in of post disbursal activities such as up-dations of post disbursal documents and deferral maintenanceInvolved in Managing external processing agency to ensure smooth processing of disbursal filesGiving proper trainings to the external processing agency staffs on latest policy and process updatesSupporting collections team by timely up-dation of collection entries into core system and also by issuing collections receipt books to respective collection agenciesCoordinating with Banks central processing unit regarding the curing of discrepancies and actionable in processed files. Preparing and circulationMIS to the top management.