Sunil Kumar K Email & Phone Number

I am passionate about solving challenging problems and learning new skills in the field of IT. I have a proven track record in investigation and analyze application issues reported by users or detected through monitoring tools. Diagnose and resolve technical issues related to software functionality, performance, and user experience. Assist in the testing and validation of new software releases and updates. Ensure smooth deployment processes and rollback plans are in place. Identifying the opportunities for process improvement and efficiency gains in application support activities.Proposing and implementing solutions to prevent recurring issues. Maintaining comprehensive documentation related to common issues, troubleshooting steps, and resolutions. Update knowledge base articles to empower users with self-help resources. I am looking for an opportunity to apply my skills and experience to a dynamic and innovative organization that values teamwork, creativity, and excellence.