Sunil Kumar Vemula Email & Phone Number

United States

Alpharetta, Georgia, United States

Implementation/Enhancement (CR Management) /Application Support : • Daily Monitoring and updating Support issues, Interface related issues to update the business.• Handling the day-to-day production support issues as per the SLA and handling enhancements as per the priority set by the business.• Preparation of FD, Process documents and updating the same in solution manager.• Worked on Special Billing Document Types: Third party, Inter-Company Sales, and Stock Transfer Order (STO) and Copy-Control Rules for Billing Documents. Worked on EDI/IDOC communications to Customers for Sales Orders, Deliveries, and Invoices• Responsible for Design and Configuration of SAP OTC in S/4 HANA system to meet the specified business requirements.• Presentation of the design to configuration managers for approvals, realization of solution as per the system landscape • Configuration and business process design for Transportation sub module, Dual Drop shipment, intercompany process, Stock transfer orders.• Worked on Logistics Execution: Shipping Points, Routes, Shipping Point Determination, Picking, Packing, Delivery Scheduling, Delivery Blocks. Worked on complete E2E set up of Inter-Company STO

Enhancements / Support (ECC):• Providing weekly status about transition to top management.• Guiding and supporting the team for incident resolution within the SLA time frame.• Attending weekly Drum beat meeting with Philips’s operation team lead (OTL)• Resolving Critical Issues/incidents. Handling and resolving the SD Production Support issues based on the priority.• Worked on change requests of business-critical issues and worked on the new functionality’s activation based on the customer requirement.• Handling Customer review meetings (functional walkthrough, technical specification review, etc.), circulating project status report and follow up on action items.• Handling the CR Activities until the UAT sign off is done and providing the offshore support for newly developments.

Master Of Business Administration - Mba, Marketing/Marketing Management, General

Bachelor Of Commerce - Bcom, Business/Commerce, General